Gusano's Pizza Takeaway,Pizzeria,Bar a Springdale

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Recensioni
#150 Da 275 a Springdale
7.9
235 Revisione
Ambiente
7.9/10
Cibo
7.9/10
Interno
7.9/10
Prezzi
7.9/10
Servizio
7.9/10
Più dettagli
Prezzo & Cucina
$$ Italian , American, Pizza, Central-Italian
Tipologia ristorante
Takeaway, Pizzeria, Bar
Di
This pizzeria serves Italian cuisine. You may order perfectly cooked chicago pizza, pies and breadsticks. Some clients like delicious beer at Gusano's Pizza. The cosy atmosphere of this place makes visitors feel relaxed and have a nice time. A number of people mark that the staff is courteous here. Prompt service is something that guests note in their reviews. Here you will pay average prices. Google gives it 4.2 so you can select this spot to have a good time here.
Recensioni
235 recensioni
Valutazione
Ordinamento
Data
Data da - Data a
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James Hale
Fonte: google
2
4 months ago
Food is edible, even if the order is wrong. The service is.. well.. I've been here three times and they've messed up big enough to where I had to wait for my food to be completely remade two of the three times which were to-go orders. The first time was a pizza that took 45 minutes the first time and 25 minutes the second time. The second mess up was a Chicago dog and when I received the correct order, one of the two Chicago dogs had the toppings on the side, not even on the Chicago dog. The one time I dined in I had to call the store from inside the store to get someone to seat us (there was no other customers in the restaurant). All of the employees seemed to be out back when I called. Atmosphere isn't bad, everything else ruins it. I often go to the Gusano's on Pleasant Grove and the difference is unreal. I'm treated so much better there and I'm always taken care of. The only reason I choose to go to the Tontitown location is because I live a couple blocks away from it, if not for that I would never go back. Service Take out Meal type Dinner Price per person $10–20 Food: 2 Service: 1 Atmosphere: 2
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Norma Arnold
Fonte: google
6
9 months ago
Just okay. To preface this review, I’m allergic to raw tomatoes and occasionally, there will be a cooked tomato-based sauce that aggravates this allergy and their pizza sauce is definitely one of them. It wreaks havoc on me so I can’t eat their red sauce so truthfully, anytime I think of pizza, it’s not Gusano’s. With that said, I came here with a group and ordered an Italian beef sandwich. 10/10 DO NOT recommend. The meat was soooo dry, the bread was super hard, and it did not taste good at all. Our waitress never came back to check on us after we got our food so I did not have the opportunity to ask for something different until we asked another waitress for help. By this time, everyone was done with their food so I requested a ham and cheese sandwich to go. Their cheese bread is really good and the ham sandwich ended up being good, too. My son ordered the carnivore pizza and he liked it. So the food is not all bad, the experience as a whole just left a lot to be desired. Check them out, though. Their pizza might just be what you’re missing from your life! Lol Service Dine in Meal type Lunch Price per person $10–20
EDIT: While my first visit to this location was excellent, the following two visits were horrendous. They served me, on two separate and consecutive visits, a Chicago pizza where all the sauce and cheese had leaked out into the oven before boxing. The regular (non-Chicago) style pizza is OK but nothing special. The hot dogs were very good. For me, Gusano's doesn't meet the quality expectations that their pricing implies. Edit 2: Went back to Gusano’s again, ordered two pizzas - one Chicago, one regular. Spoke to manager when ordering and asked her to make sure it was made to spec. Arrived to pickup, pizza was made to spec. Manager attempted to tell me that I had already been reimbursed for my previous pizza (defective, cheese and sauce mostly gone) when I had not. Service Take out Meal type Dinner
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marcus ibarra
Fonte: google
2
11 months ago
My wife and I ordered two carnivore crustless pizzas and a super salad. It cost us $46. What we received was nothing more than a couple of bites of toppings and a small salad. This is unacceptable service and quality. The person who took our order was rude and very unhelpful. We will no longer go back to Gusano's in Tontitown. Service Take out Meal type Dinner Price per person $30–50
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Garrett
Fonte: google
2
A month ago
Just save your time and money, go to U.S. Pizza Co. Right down the road. I see why the ratings are dropping. Terrible service. Let me tell you about our experience. Me and my 8 month pregnant wife come in to eat, the restaurant has two other parties inside, not busy etc. we were sat right away, our beverages were brought quick. We placed an order for some bread sticks and some spinach dip nearly $20 already. When the waitress came to take out order, my wife requested the child’s portion spaghetti...this is where it gets absolutely ridiculous. The waitress said no ma’am I can’t put that in for you. I laughed a little and thought maybe she’s being funny? Not at all! I said, well it’s a child’s small portion right? That’s why it’s $6? It’s a smaller portion. She said it’s not her rules just how it is and we couldn’t order the dish. She gave us a minute to decide and check on her other table. When she returned I had to ask once more, why we couldn’t order the small portion of pasta, since thats the only way to not have so much waste etc. my pregnant wife doesn’t eat that large of a portion. The waitress said she’s not under 12 ( which nowhere does it mention age restriction) just simply states child’s portion spaghetti. I replied wow, this kind of blows my mind we can’t order that. No sense in paying $13 for a plate of spaghetti that would be wasted!? I then said okay, well what if we just place this order to-go instead and I’ll do a small pizza and we will do the child’s spaghetti. To which she replies, well there is no proof you have a child...what!? You have got to be kidding me. Then she says I can just get my manager if that works for you, I replied yes but My wife just says we can go somewhere else, I don’t like the service and the waitress just walks away. So we left, the hostess could obviously tell we were not treated right as she was sincere when we were leaving. My wife, already emotional from pregnancy, crying because the long week we have had trying to get moved into our new home. I assured her it was fine, they just have no respect for how they treat guests it seems like. We ended up going to U.S. pizza Co. Just up the street. Our waitress there could see our frustration and asked what was wrong, I didn’t hesitate at all to tell her about our experience! Even the table next to us and the bar got a kick out of what happened! They said our best bet was to come here instead anyway, service has gone down there recently. To conclude we had a wonderful experience there, the staff was great! My wife got to order what she wanted, and we tipped our server $100 for great service and the fact she never once gave us a hard time about trying to order anything. Who pays for the dang food anyway when a child’s portion is ordered!?! The adults. Shame on you Gusano’s shame on you. The amount of disrespect, how you made us feel, how you treated us. You treated us poorly, not professional or courteous at all. We will do our best to let everyone know how you treat guests. I’d love to know who owns this place! Won’t be back
When I went the first time I thought everything was fantastic. This was our second visit and everything wasn't exactly as I remember. We ordered two deep dish pizzas and instead of them feeling like deep dish it felt like a regular crust pizza with the crust high on the sides. My crust had the texture of a cracker and was super crispy. I'm sure I'll give them another try at some point, but this was definitely not Chicago style deep dish. I posted pictures the first time I went and compared with the pictures this time, not even the same pizza. Service Dine in Meal type Dinner Price per person $10–20
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Jason Coburn
Fonte: google
2
3 months ago
There's a reason that others don't try to offer Chicago Style Deep-dish Pizza. It's in there name, right? I drive a truck around the country, and was happy about the opportunity. So sad. Just bad. You can put a little burn on the edges of the crust, doesn't make a dogfood pizza good. Oversalting is another way to hide the bad taste of your food. This was a salt BOMB. You'd think they'd at least make a solid effort to cut the thing. Nope, had to go to the store to buy utensils to cut my cold dogfood pizza. There's a reason people go out of business then ask these why while crying into their hands. Owners of this joint... you now knew. Oh, forgot also, ordered 2 cups marinara to dip my crust. How many do you think I received? Yep, you got it. Lastly, the crust tastes like there was a flammable agent sprayed on it to give it the Chicago-style look in pictures. Just horrible. Service Delivery Meal type Dinner Price per person $30–50 Food: 2
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Dorothy Ivey
Fonte: google
4
2 months ago
My husband and I visit the other Gusano locations (e.g., Bentonville, Springdale, Fayetteville) often and are usually very happy with our experiences, however, this location has been a disappointment every time we use it. Today our pizza looked unfinished and smelled super strongly of mushrooms. The waitress very sweetly offered to have the kitchen put cheese on top (like it usually does!) and stick it back in the oven. When I got the pizza back it still looked horrible, just with half-melted cheese on it now and the strong mushroom smell remained. The smell was so off-putting I had to open the windows on the way home to stand it in the car! I don’t know what the difference is with this location, but the other Gusano locations need to step in and help this one out, or they aren’t going to be in business much longer! Service Take out Meal type Lunch Price per person $10–20 Food: 2 Service: 4 Atmosphere: 3 Recommended dishes Stuffed Pizza
Wow!!! Yuengling on tap 🥰 atmosphere is very relaxed. Food was well worth the 2 hour motorcycle ride here. Johanna rocks! She was spot on with our four orders never wrote anything down and chatting with us the whole time. Attentive but not overly so 😎
My husband and I got a salad and a Deluxe pizza. The tomatoes on the salad tasted old. The pizza was burn on the bottom, not much in the way of toppings I also ordered extra cheese doesn't look like I got it. Meal type Dinner Price per person $10–20
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