As a longtime patron of Tropical Smoothie Cafe, I've been consistently drawn to their refreshing smoothies and diverse menu offerings. Unfortunately, my recent experiences with the Chicken Bacon Ranch Flatbread have been less than satisfying, prompting me to share my concerns. One glaring issue is the inconsistent portion control, particularly noticeable when placing orders within the last 1-2 hours before closing. The most concerning aspect is the insufficient amount of chicken—barely four pieces, which seems disproportionately small given the $10 price tag. It's disheartening to see such a disparity in the serving sizes, impacting the overall value for money. Equally problematic is the lack of standard measurements for other ingredients. The absence of a consistent standard in ingredient portions results in an unbalanced and underwhelming flavor profile. For a dish that relies on the harmony of its components, the current inconsistency is disappointing.
To enhance customer satisfaction and maintain the integrity of their menu, I strongly suggest that Tropical Smoothie Cafe implements standard measurements for each ingredient in their Chicken Bacon Ranch Flatbread. This approach would not only ensure a more equitable distribution of toppings but also create a better dining experience for customers, regardless of the time of day.
I genuinely hope the management takes these concerns seriously and considers implementing measures to address both the portion control and overall quality issues. As a loyal customer, I look forward to seeing improvements that will restore my confidence in the consistency and value offered by Tropical Smoothie Cafe. Please refer to the attached photo for a visual representation of my recent experiences. As of right now never coming back , go SUBWAY baby!!
Food: 1
Service: 1
Atmosphere: 1
Had the chicken bacon ranch flat bread and the chipotle flat bread. Both delicious but they do be lacking some meat. Add more meat please. The ice water is some of the best water I possibly had.
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If I didn't have a gift card to burn, I wouldn't have come here.
We each got a wrap and split a smoothie.
The smoothie was very good and a good value for the price.
The wraps were pretty bad. The chicken was rubbery, and the veggies were soggy.
With the remaining balance of the gift card, I'll come back for smoothies.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 2
Service: 3
Atmosphere: 2
This was my first time ordering from them. I ordered the Detox Island Green Smoothie, Green Goddess Flatbread w/ Garlic Herb Shrimp and Kale & Apple Slaw. I wasn’t a fan of the smoothie, it’s said to be naturally sweetened however, it wasn’t and it didn’t seem to have much flavor at all. The flatbread and slaw were pretty good. The service wasn’t all that great either, when I walked in it was empty and there were three young adults discussing what they wanted to order from somewhere...they acknowledged that I was standing there trying to figure out what to order and that was pretty much it. I had to repeat my order (not my thing). Personally, I would only order food if I were to eat here again. They’re on the expensive side...I spent a little under $17 for two items (slaw was a side with flatbread), I was about to cancel my order when I asked her to repeat the total and I don’t spend that much with a small business owner who owns a similar smoothie cafe. I went there since I was out and wanted to keep it healthy instead of ordering fast food or having to prepare these at home.
The girls working here tonight were great! Very friendly and good customer service! Thank you so much! I’ll be back soon!
Food: 5
Service: 5
Atmosphere: 5
