Baskin-Robbins Restaurant a Broadview

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Recensioni
#19 Da 25 a Broadview
6
23 Revisione
Ambiente
6/10
Cibo
6/10
Interno
6/10
Prezzi
6/10
Servizio
6/10
Più dettagli
Prezzo
$$$
Tipologia ristorante
Restaurant
Recensioni
23 recensioni
Valutazione
Ordinamento
Data
Data da - Data a
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Jeff Bartell
Fonte: google
2
10 months ago
1 display freezer was down and half of the other flavors available had freezer burn on the icecream. Won't be back
Fast service. Got my usual 3 scoops. If your in the area stop for the fast friendly service.
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Tom Mandra
Fonte: google
2
A year ago
visited here earlier tonight...and remembered why i stopped coming here in the first place. tried to call to order a cake--kept getting busy signal. drove over to see what cakes they had (as nobody would answer phone) and they had 1 cake in freezer...$50 for the one cake (8-10 people serving size). i asked the young lady at the counter if they had any alternatives? namely smaller..she told me i need to call to order a cake in advance. well that could be a problem if u dont answer the phone...
Depending on the location, the counter ladies were awesome. I mistake the order, she fixed it no issue, made everything correct. Like I wrote, depending on the DDBR good workers. 👍
I usually come to this Baskin-Robbins everyday after work but for some reason it was horrible I sat in the drive-in for 20 minutes and still two cars were ahead of me and I was waiting so I decided to leave get some workers do something because this is really sad to go through a drive-thru and wait 20 minutes and still don't get waited on😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
Excellent Experience very nice and friendly atmosphere great customer service the young man was very polite and professional
Good luck trying to get any ice cream from this place. The employees decide at random when they don’t want to make shakes or serve ice cream. I pulled up to the drive through at 9:18pm the other night and the girl working the window told me she was closing. Last time I checked this location closed at 10pm. Today I tried ordering a shake and was told they weren’t doing shakes anymore. Horrible customer service. Who is in charge of these people?
Horrible service like three months ago I order a 2 capuchino blast and ice cream thru Uber eats the first thing the person from Uber was driving a bike and then my order was incomplete I didn’t receive my ice cream I order n my my capuchino was not cover or did not came on paper bag and were are in pandemic and now every time i try to order again from this location they take my order but five minutes later they cancel my order
This will be the 5th time I had a problem at this location and I’m not one to write emails or talk to anyone regarding a franchise. Around 6:20pm 01/22/2021 I pulled into the drive through in hopes of getting ice cream...not only did I not get ice cream but I waited in the drive through for 10min without any response from a crew member. So I pulled up to the window and not one worker was in site so I pull to the front and still see no workers. So my last attempt was to call and a worker picked up the phone and was very unprofessional, I asked if their location was opened and was told the drive-through was but not the inside which I already knew. So I pull back into the drive-through and had to wait an additional five minutes. To then find out that they closed the ice cream section...now I don’t no if that is something new but I’ve been getting ice cream for years we’ll beyond 6pm. The staff is rude, they are never at their stations, for what ever reason you can never get soft serve at this location, and always claim they don’t have what they are promoting/advertising on their windows . Extremely disappointed
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LaToi Exius
Fonte: google
2
4 years ago
This is my last time going to this location. Every time I go I order a STRAWBERRY smoothie and I receive a cup with melted white ice cream. I wish I could attach a picture.
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