Dunking is always great but service can be slow sometimes.
Service
Take out
Meal type
Brunch
Price per person
$1–10
Food: 5
Service: 4
Atmosphere: 5
Recommended dishes
Donuts
Food and drinks are usually fine unless they leave out the creamer. But man is the service quality at this location horrible. With 6 workers inside, 1 customer inside, and only 3 cars in the drive through and it still took me 27 minutes to get coffee and bagel? I wish I could say this was a one time occurrence or a rush hour thing which I understand and don’t complain, but at noon on a Wednesday I see 5 customers waiting 30 minutes for their orders and every worker looks like
They’re panicking at noon on a Wednesday?? Dunkin Rumford- manage your store better. Clearly there is an issue going on inside and your employees are like the blind mice running around.
Service
Take out
Price per person
$10–20
Food: 3
Service: 1
Atmosphere: 1
Arguably one of the worst dunkins in the state of Maine. If not the absolute worst in New England.
Don't go here at all if you can avoid it, especially not around 4pm or later. If you do have the misfortune of stopping at this particular location, around 4pm, be fully prepared to wait anywhere from 20 minutes to a full hour. Lobby or drive thru, doesn't matter, the wait is equally bad through either line. Mobile order? Doesn't matter the wait time is still the same.
The current night crew, except for one person, gets so flustered from having more than one order at a time; -that they end up taking even longer than is necessary, because they're so stressed and unable to do their jobs.
Food service is rough, it sucks and the customers are nasty, I've been doing it for most of my life, and I can honestly say from experience that the situation at this dunkin is ridiculous, has been ridiculous for several months prior to this review, and will no doubt continue to be ridiculous for months afterwards.
Save yourself the time, trouble and headache, don't go here ever, it's just not worth it.
Food: 1
Service: 1
Atmosphere: 1
