Everything would have received a 5 star rating. However, because the cooks can not read the tickets correctly, I have chosen a 4-star review. I did a pickup order, and while ordering 1 of the sandwiches, it was supposed to be well done. It was severely pink in the middle. I understand that the staff were busy. However, that is not an excuse to justify not correctly following the ticket. Other than that, the food was delicious.
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 4
Service: 5
Atmosphere: 5
Recommended dishes
The Fries
We had asked for a table or a half table - booth. After the lobby of customers were seated. We saw a table came available. A fanily of 4 came in the door, and the hostess sat that family and another before us. Wevspoke to the manager and she got us a table a few minutes later. Other than that situation, the visit was ok.
Service
Dine in
Meal type
Dinner
Price per person
$30–50
Food: 3
Service: 1
Atmosphere: 3
Service and food used to be great. Now, not so much. My order was cold and obviously left out for a while. While the manager offered to remake the meal, we already had been waiting at our table for 40 minutes for our food and the server only came once at the beginning to take the order (which took 10 minutes for the server to get to us) and one other time for a refill after 25 minutes. When the food came, it was originally placed on the wrong table. Instead of remaking the food as it was handled by the other table, this server (not our main server, only the one who served the food) brought the food over to our table and gave it to us. When asked if everything was ok I told the server my food was cold. All they said was “ok”. A few minutes later the manager came out and offered to have the food remade. I told them to take it off because I didn’t have another 40 minutes to wait. What gets me is the manager could have fixed it by offering to give me a basket of fries while I waited for the burger to be remade. To back track, why would they get the manager if I never asked for them. Is this what “core” education has done to our next generation? That is when I realized how bad the service is that the manager themselves must not believe the staff. I honestly wasn’t going to say no to them remaking it but the manager literally said “I can take it off the bill” and proceeded to take the burger. Well of course if you don’t even stand by your own cooks by offering to remake it. What are they worried their cooks will do, a kick flip on it or something? What a big waste of time on Valentine’s Day
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 2
My wife, son, and myself patronize this establishment about 6-7 times per year. The food is consistently good, as well as the service. Our orders are always as requested and very much presented in a timely manner. With a toddler, this is important and greatly appreciated. We will continue to be loyal customers.
Service
Dine in
Meal type
Lunch
Price per person
$30–50
Food: 4
Service: 5
Atmosphere: 4
Recommended dishes
Onion Rings
