Waited long to give our orders. I then decided to get my order through the app. While waiting, another customer called out the manager to get the long line moving. Staff has to take my cellphone to verify my order.
Food: 3
Service: 1
Atmosphere: 3
Drive-thru cashier was very ignorant and the food was very cold they added an extra item I had not paid for to the order. And then tried to say I was wrong and the manager fixed it but was very rude as well. Many customers in front of me were coming back for messed up or wrong orders at the window do not come to this Wendy’s. This was at 5:30pm 02-25-2024
Service
Take out
Meal type
Dinner
Food: 3
Service: 1
Atmosphere: 2
The cashier just has the most terrible customer service, EVER! First of all, she never greeted us like a normal person would, rude. She looks like she doesn’t want to be here and has this attitude as if I disturbed her hibernation. I used a coupon and she doesn’t know what she is doing and has to ask her buddy for help, wasted around 10 minutes just to get my order out in. This is a fast food, not a slow food… She laughed and talked so loud with her friends in the back, I thought I was in the circus for a second. My favorite messed up part is she was rubbing her face and nose and scratching her head as she was putting my order to the computer, that is absolutely disgusting ! Who knows where else she was scratching when customers are not looking now that I think about it… when my order is ready, she doesn’t notify me. I had to go up and ask if that is mine and she just nodded… when did Wendy’s degrade into such low level ?! I won’t be coming to this location anymore !
The drive thru was really quick, and the girl who served me was very polite. The honey maple chicken biscuit was awesome. Im definitely hitting this Wendy's up in the near future.
Food: 4
Service: 4
Atmosphere: 2
The worse service ever here do not patronize them they don’t speak good English and act like the can’t understand English. Cashier was very rude when asked about the new loaded thing I can’t tell you what it was. And another guy was standing there listening and didn’t offer anything. But walked off and they both decided to speak in there language and laugh. Then walked to the back where other workers were all speaking the same language and all laughing. Very rude it was
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 3
Service: 1
Atmosphere: 1
Was at this wendys on 2/7/2024. Go in drive through service was horrible . Girl at drive through was ignorant and wife had keep saying order over. It was 9:45 am coffee was cold , soda was flat and sausage egg and cheese was horrible. Something did not aste right at all. Wasnt even worth going in store door was locked. Horrible place . Worst service ever. Wish i could give zero stars!
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
Would give zero stars if I could. Went here after a 14 hour flight with a car full of kids. Items were missing from our food, we got salads without forks, no napkins . The workers had attitude for no reason etc.
Service
Take out
Food: 1
Service: 1
