Lots of really friendly staff here. I’ll need to update to give them all credit. David at the bar is a great guy and is our usual weekday lunch guy.
I eat here regularly so I have had some days better than others, but for the most part, everything is usually above expectations. I think it’s reasonable to have delays when a big game is on and the place is packed. Fun atmosphere too.
Service
Dine in
Meal type
Lunch
Price per person
$30–50
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Traditional Wings Bogo Tuesdays
Horrible time here!!! The server and the manager were very rude to me and my elderly mother today! Server never came to the table, asked the manager who was standing around if I could get a server and I was told to sit back down and wait. After I finally ordered my food came out half way raw the wings were undercooked and I asked for them to be remade the server rolled her eyes and said “girl” in a rude manner. I never got my wings brought back out which is ridiculous
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
It took 5-10min for someone to bring me a menu at the bar or even acknowledge me. The bartender didn’t know what a heffeweisen was, but did have a blue moon on draft. The Buffalo Chicken salad was great though. The wings were a great flavor,l and so was the blue cheese.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 4
Service: 3
Atmosphere: 4
Not the best picture but I visited this location while in Houston got a small fire and 6 wing combo. The sauce I had was a new sauce bourbon bbq but my wings were not fresh and hot at all tasted kind of hard like they’ve been sitting for a while.
Upon entering my boyfriend’s family and I were sat down at a sticky table. We ordered drinks and food and waited nearly an hour for the first 3 dishes to come out all of them cold and two of them being sent back to the kitchen to be remade.
The lemon pepper seasoning was piled on top of the wings as if someone took the lid off of a shaker and let it form a tiny mountain on top of the wings. I was under the impression the dry wings were tossed in seasoning. My black bean burger had cheese on it which I asked them to remove and the burger I got in replacement was overcooked and dry.
We never got the other three meals we ordered even after waiting an hour and a half and the manager didn’t even apologize to us when we expressed our disappointment. Just telling us they would remake the food without any apologies or listening to any other concerns.
We just decided to leave since we weren’t valued here and on our way out my boyfriend and I spot two employees in a black Honda Civic hot boxing in the handicap spot directly in front of the restaurant. I don’t care if you smoke but do it on your own time and not in front of a restaurant with kids.
Service
Dine in
Meal type
Dinner
Food: 1
Service: 1
Atmosphere: 1
With this restaurant, it is not how low can you go. It is how small and tiny you can get.
I ordered 20 boneless chicken wings, and half of them were very tiny. They were the size of chicken nuggets. I complained that why half of the order is like this..I will understand that some will be small but not half :/.
The manager won't do anything, and the usual response is below average. The food wasn't great anyway 😕
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 2
Atmosphere: 2
Recommended dishes
Hot
Does anybody that works here really care? Apparently only the waitress that didn't serve me. During my lunch hour, it took over 25 min for me to receive my food after I placed my order, and I had to ask for a manger, who brought it to me personally. By comparison, the table across from me ordered at the same time, and they had already received their food and check before I was served.
The food must have sat under a heat lamp too long as the sauce was dried onto the wings and the fries were cold. After escalating to the manager, my waiter all but ghosted me. Neither my waiter nor the manager ever checked back on the quality of the food or service or the quality of my experience. Perhaps out of spite or simply incompetence, getting my check was another prolonged drama. I regret leaving a $0.93 tip, but I had to leave cash as I couldn't afford the time to wait for him to return with my processed credit card. I was still late returning to work.
In all fairness, I believe that if I had been served by the waitress, who provided excellent service to her table, ensuring they received freshly cooked food in a timely fashion, my review would have been much more positive. Unfortunately, I was not lucky. So, if you visit this location, understand the quality of your visit is not guaranteed and will be determined by luck.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 2
Service: 1
Atmosphere: 3
At the end of the day a one star is giving my experience more credit than deserved. I've worked in the industry before and during covid so I can understand when a restaurant is in the weeds, but the complete lack of customer service was ridiculous! We entered around 9pm. No one greeted us to seat us. There was a UFC game showing that night and we honestly expected it to be a lot buiser than it actually was. The traffic was similar to what a normal Saturday night would like like at bar/wing place. We had to seek someone out to even get a grasp on how seating worked and why there was an automatic $10 cover to dine. As we talked to the staff member he quickly mentioned that there was gratuity included. At first I didn't think anything of it. They considered this to be an "event" and gratuity included made the most sense for an "event-like" evening. We sat ourselves and waited for someone to greet us. A couple of servers passed us a bunch of times and didn't acknowledge our presence at all. So I went out of my way again to let someone know that we haven't been greeted at all and we didn't have menus and they responded rudely and with a glare that "Yeah, it's gonna be a minute". At that point I was ready to go purely off of the lack of hospitality and couth in a response, but we had realized it was getting late and we had limited options to eat out that night, especially if we wanted to go somewhere else for wings and a drink. We continued to wait until we were greeted by our server. At this point I expected to be met with the same attitude as before, but he was generally nice and answered my questions. The fights eventually started and I thought that could be something enjoyable to focus on despite the severe lack of customer service and instead I was met with audio and tv screens cutting in and out. So least to say I couldn't even enjoy the fight that they were charging for. The food finally got there after waiting for a long period of time. The wings were dry and most of the seasoning was on the parchment paper rather than on the wings itself. We ordered fries and told the food runner that there was something left out of our order. He said he would get them and we didn't recieve them until we were practically done with our food. You could tell (in the photo) that there were barely any fries on the plate and they were cold. Our server acknowledged the wait for the fries and took it off our ticket. Our server was honestly probably one of the only staff members that seemed to be working the hardest there.
The overall attitudes of the staff working reflected that there was a silent consensus of "this is just how it goes". There were staff socializing amongst themselves sitting in front of the take out station and didn't make any effort to help buss tables or greet any customers, or refill drinks. When you're in the weeds it should be all hands on deck. The attitude of apathy and nonchalance truly penetrated the whole ambience of the restaurant. No one was in a hurry to do anything. There was no urgency to greet tables, to talk to customers or to buss tables. I really doubt there was a manager on duty and if there was, they didn't make their presence known. People outside of us were just waiting and waiting for anyone to acknowledge them at all. And truly seeing people wait even longer than us was hard to watch. We didn't end up leaving until around 12 am just with quality of service alone. No one seemed to acknowledge that was the pinnacle of what bad customer service looked like and no one was going out of their way to acknowledge, apologize or make amends for that.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 1
One of my favorite chicken wing places. Love their boneless and bone in wings! Huge variety of flavors to choose from. One of my new favorites is the jalapeño.. it was so damn good! Love their fries and dips. Fast and professional service too. Will definitely be back for more!
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Service was fast. We sat at the bar area and our waiter brought our drinks within minutes. The food was hot and fresh. The restaurant was clean and I noticed cleaning being done while we ate which is good. LOTS of TVs to watch.
