Had a bad experience at this chik fila a employee said I can’t buy whip cream if it’s for my dog like I get it if I’m not paying but then she says the operator from chik fil a doesn’t allow it, makes no sense so then why have it if they can’t sell whip cream regardless if it’s a dog I’m paying, very insensitive customer service and rude employee
Service: 1
Atmosphere: 1
I placed an online order to pick up via drive-thru. I waited for 25 minutes for my order. The staff was not friendly, nor could they provide an answer as to why the wait was longer for mobile orders versus placing the order when I arrived. I will not visit this Chick-fil-A again.
Food: 3
Service: 1
Atmosphere: 1
It was so good the food was so amazing and this might be my favorite fast food restaurant that I ever been too this might be better than McDonald's this is my 2nd time coming here and it's a food place to eat 5 stars 🌟
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 5
Atmosphere: 3
Recommended dishes
Chick-Fil-A Chicken Sandwich
I had an unpleasant experience at Chick-fil-A recently. The manager, who had purple hair, was rude and seemed insensitive to the issues we raised. After waiting in line for 20 minutes, we were unexpectedly confronted by the manager, who not only yelled at us but also downgraded her own employees. This behavior was extremely unprofessional, and it left us disappointed with the overall service. Ended up not receiving my food, so I requested a refunded. She rudely stated that it needs to be done through the app. However, I was unable to due so as the order was already being processed. Left with no food and no refund. Extremely poor customer service. Please consider going to the Ford City location.
Service
Take out
Meal type
Dinner
Food: 1
Service: 1
Atmosphere: 1
I LOVE their frozen/frosty lemonade drink, even in winter. Premises was very clean, organized , and had efficient carry out/pre-ordered area.
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
