Dunkin' Panetteria,Restaurant,Fast food a Hagerstown

Proprietario non registrato
Recensioni
#89 Da 133 a Hagerstown
4.9
28 Revisione
Ambiente
4.9/10
Cibo
4.9/10
Interno
4.9/10
Prezzi
4.9/10
Servizio
4.9/10
Più dettagli
Prezzo
$$$
Tipologia ristorante
Panetteria, Restaurant, Fast food
Di
This restaurant can be recommended for nicely cooked doughnuts. According to the guests' opinions, waiters offer good iced coffee. A lot of people think that employees are attentive at Dunkin'. But visitors rate this place below average on Google.
Recensioni
28 recensioni
Valutazione
Ordinamento
Data
Data da - Data a
avatar
Hervin Avila
Fonte: google
4
A month ago
The restaurant is not that clean, but the most upsetting part are the employees. They are very rude to you and they have very little patience. And I have been there more than one, and it’s the same thing over and over again, employees are not kind or patience to you. Food: 3 Service: 1 Atmosphere: 2
It's an in and out coffee and donut shop. I ordered coffee with cream and sugar and avocado toast. They forgot the sugar the avocado toast had hardly any everything sprinkles. However all the staff at the drive thru and inside were very happy and friendly. Even though they were extremely busy the wait was not long! Service Take out Meal type Breakfast Price per person $1–10 Food: 4 Service: 5 Atmosphere: 4 Recommended dishes Donuts
avatar
Katrina Urban
Fonte: google
10
2 months ago
This is the only on to go to. The works are awesome and actually take the time to listen to what you want. Service Take out Food: 5 Service: 5 Atmosphere: 5
avatar
Jess
Fonte: google
2
3 months ago
They need cameras and the health department needs contacted ASAP. One of the two guys that’s always there was just in the freakin back by the sink with his hand down his throat. I can’t make this up. I was walking towards the door and I started looking around because I heard someone hacking like they were going to throw up. It was him. Then he hacked again like he was hacking up spit and SPIT IN THE SINK YALL! And then a customer starts walking up and he wipes his hands on his pants and walks straight out the back to the register. I made it a POINT TO LET HIM SEE ME SEE HIM when he turned around from the sink but I couldn’t get my phone unlocked and on record in time. This isn’t the first time either. I saw him picking his nose a while back BEHIND THE COUNTER. That’s when I stopped going there despite living within a 3 minute radius. Now I drive out to Maugans ave. They are going to get someone SICK! Food: 1 Service: 1 Atmosphere: 1
The employees are so rude. I got a frozen coffee which comes standard with whipped cream and they did not put it on so when I asked the guy said it’s $1 extra??? Mind you I had already tipped as well and still was so unappreciative. Service Dine in Meal type Other Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1
avatar
Kimberly Morris
Fonte: google
10
9 months ago
The manager in the morning is the best worker they have. She knows my order and always makes my coffee the right way. I highly recommend the Nitro Cold Brew!!
avatar
Emilee Robison
Fonte: google
10
9 months ago
There’s these 2 men who are almost always there. They make my drinks THE BEST! They’re my go to Dunkin because 9/10 one of them is working!
avatar
Esther Moy
Fonte: google
2
10 months ago
I should have gotten the names of the staffs. The young lady in the morning was very patient and professional. Assisted me with my order of a donut for my younger son and an iced coffee. After my son finished his donut, we went back to Walmart to shop for toys. Before we left, we went back to get hash browns for my other son. I specifically told the cashier (a middle aged man) that if the staff handling the hash browns can change to a new pair of gloves due to allergies, he replied saying she is already wearing gloves. I told him it's because of food allergies, I need a new pair. He ignored me after I paid and went on with the next customer without telling the staff handling the food. I waited on the side and the staff asked if I wanted both orders in the same bag. I saw that she was handling croissants and preparing the bag, so I asked if she can change to new gloves due to allergies. She looked annoyed without a response and just changed her gloves and the put the hash browns in the same bag that is already contaminated. I could have asked for new hash browns to be prepared as the hash browns were already handled by the same pair of contaminated gloves before I told her to change. I also wanted ketchup but the staff already turned around to prepare other customer's food. So I went back to the cashier and asked if I can have some ketchup. He replied 'why do you ask me, go ask her!', and then ignored me again. I waited and waited and decided to leave without getting any ketchup. My other son was never able to eat the hash browns due to cross contamination and we never got ketchup for the order due to poor customer service. The store even has a sign saying please inform staff of any allergies. Why bother posting it if you don't know what allergies are and what cross contaminations are. Please train the staff! Service Dine in Meal type Breakfast Price per person $1–10 Food: 3 Service: 1 Atmosphere: 3
avatar
shweta shrestha
Fonte: google
10
11 months ago
Excellent Customer service excellent fresh food always
If I could give them a 0 star I would. The WORST customer service. They always mess up my order AND yesterday I went in to order and use my app in order to use an offer that I have in my app. I suppose to get a free egg bites with any drink purchase. This dude literally overcharged me and never give me free item. He charged me for both instead of one drink. NEVER APOLOGIZE YET LAUGH AT ME. The other white lady who works there she was nice and saw everything that was going on but she couldn’t do much but said sorry to me. This place is real trash. DUNKIN DO BETTER!! Look at resume before hire anyone!!!!
become-owner-bg
Questo ti appartiene?