Dunkin' Porta via,Panetteria,Fast food a Chestnuthill Township

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Recensioni
#19 Da 23 a Chestnuthill Township
3.4
10 Revisione
Ambiente
3.4/10
Cibo
3.4/10
Interno
3.4/10
Prezzi
3.4/10
Servizio
3.4/10
Più dettagli
Prezzo & Cucina
$$$ Caffetteria, Bakery, Fast Food, Colazione
Tipologia ristorante
Porta via, Panetteria, Fast food
Recensioni
10 recensioni
Valutazione
Ordinamento
Data
Data da - Data a
I was kinda in disbelief when the girl taking my order said they don't have lemon. Not sure if it's just this Dunkin, but wanting lemon for tea and stuff is pretty average. Then the guy checking me out didn't even acknowledge my existence as he talked to coworkers. I can get an overpriced tea anywhere...only two stars cause my iced tea tasted ok. Service Take out Meal type Other Price per person $1–10 Food: 2 Service: 1 Atmosphere: 1
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Ivan Y
Fonte: google
2
A month ago
You would think with all these negative reviews, corporate would do some changes. I guess not. The closing time is 8:30. I arrived a 8:15, 8:10 and even 8:05pm. They are closed. Can you please post a sign indicating the correct time it closes? If the drive thru closes early then you should indicate that also. Food: 1 Service: 1 Atmosphere: 1
This is my local dunkin I live within reasonable walking distance of this location if I needed to and I will now specifically go out of my way to avoid it. Last weekend I used mobile order to place my order before I went it's just easier when you have a toddler in the back seat, that was 1:16 pm and at nearly 2pm! I finally got to the window to be told they don't have any cold brew and only after I got my latte did they tell me they didn't have the wrap either. I did get a refund on those two items but that's not worth the near hour that I waited in line to get the one item out of the three I ordered. This is not a one off either they're constantly out of items including lids for hot coffee which is why we didn't get coffee today. Do yourself a favor and get coffee or snack literally anywhere else and save yourself time, money and frustration. I'm not saying dunkin is bad the one in bartonsville is great if you go that way but just avoid this one. Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
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James Azzaro
Fonte: google
2
4 months ago
Where to start. Not just this time, but. Last night me and my wife on the drive through line. Placing an order and the girl on the intercom is laughing with her co workers. Get 2 coffees and they both taste like dirty water. The young gentleman at the window admittedly says he didn't know how to make the one drink. We told him how to make it. But at least he was professional in the matter unlike his co workers. It's not like coffee is cheap anymore. If I'm gonna come there and pay sturbucks prices, I at least want something well worth it. Time for management or even the owners to hire responsible employees. Never again will I come to this DD store, rather spend my money at WAWA. Food: 1 Service: 1 Atmosphere: 1
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SamanthaLB22
Fonte: google
4
4 months ago
Im so tired of coming to this dunkin to sit in the drive thru line for 10minutes to get to the intercom order thing to wait another few minutes to have someone take my order..to then wait another 10minutes for my drinks. Was told to park in front theyll bring my drinks out and 15minutes later i had to walk in and get them myself. Never have a good experience here anymore. Food: 3 Service: 1 Atmosphere: 2
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Cindy Cordero
Fonte: google
4
4 months ago
Decided to walk in and it looked very disorderly. Ordered on the kiosk, no receipt printed, I recieved my drink and not my donuts and I had to tell my order back for them to complete it. There was arguing between two employees- very loudly in the back then moved to the front counter. Very unprofessional and wouldn't visit again. Meal type Other Price per person $10–20 Food: 2 Service: 1 Atmosphere: 1
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S Fonseca
Fonte: google
2
5 months ago
Unfortunately, it seemed the staff was bickering behind the scenes, which made it so chaotic that people were waiting extremely long periods for their orders. There were 3 gentlemen who worked there who took control and were able to get orders out faster. They apologized a few times, but it still took so long. It was frustrating, and I will not be going back. Food: 3 Service: 2 Atmosphere: 2
Continuously give this location a chance over and over. Bunch of kids who absolutely don’t care about anything. Walk in and the “manager” is sitting down on his phone. Made a mobile order to find out they were out of certain ingredients, fine. Asked for a replacement, fine. Couldn’t get the food we wanted and then asked for a refund. No one is worried about customers in the store they only are worried about what’s going on at the drive thru. It’s dirty and employees are walking around making balloons out of rubber gloves. Just save yourself the hassle and go to the one in effort!! Also, considering my husband and I didn’t get the drinks we wanted and had to get something completely different they probably should’ve been free. When asked for an entire refund was told to give my drinks back. Could’ve let me have them since we had already started drinking them because our food wasn’t ready. No apology or understanding AT ALL. Teach your child employees better customer service Food: 2 Service: 1 Atmosphere: 1
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Becky C.
Fonte: google
10
A year ago
Drive thru was busy and cars were wrapped around the building, so we went inside and used the kiosk. We love the bags of pepper bacon; it's sweet!. Also enjoyed the everything bagel bites stuffed with cream cheese. Service Take out Meal type Brunch Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
Ordered a bagel, lightly toasted and cut in half with cream cheese, and this is what I got. It was SORT of cut in half too. Can't really tell from the pic though. My drink was also not right. I couldn't turn around and go back through the drive thru cause I was on my way to college and I'd be late for my class if I did. Tried calling and nothing. I tried calling for THREE DAYS and never had a single person pick up the phone. Almost every time I go through they screw something up and I never complain. But this is the last straw. I'm done with this location.
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