We ordered from the drive-thru, placed the order and asked for certain condiments not be added. After paying, the receipt showed that the condiments were still there. Diana opened the window to hand us our food, We asked if the food had those condiments, she rolled her eyes, pulled out the receipt from the bag she had, read the receipt back and said the burger has those condiments. Do you want me to take them out? We politely advised her no because the person has an allergy to that, could she please remake the burger. Diana rolled her eyes again and shut the window on us. We were furious and knocked on the window, a young lady by the name Bree, advised us that Diana was the manager. We asked Bree to please refund us because we no longer wanted the food.
Hopefully corporate or somebody above Diana at this store, looks at this message and rethink about her leadership skills, her customer service abilities are poor. Hope this helps someone else.
Food is great, I've never had an issue here but Diana has some personal issues that should not be displayed while on the clock.
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 4
Service: 1
Atmosphere: 5
I sat on the patio and worshipped Instagram for an hour and felt good after to walk back to work. Too much water in the coffee. Not enough coffee. I enjoyed the libation however.
That's all
😌😌
Easy access off of the 60 at Brea Canyon Rd. Burgers, salads, breakfast. Good quality and reasonable prices.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 5
Atmosphere: 4
Recommended dishes
Farmer’S Chopped Cobb Salad
The staff there is amazing and took care of me to the fullest. The food is delicious and very fresh. 100% recommended. The lobby was spotless clean, and the restrooms were stocked. When I rang the bell for excellent customer service, all the employees said thank you. Zaida came over and checked on me, and it felt amazing. She made sure everything was perfect. The food is so delicious. Would recommended the farmer's burger. Cooked to perfect. The chef Christian made the burger perfect.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Zucchini Sticks
This isn't a review of just my last visit. I normally don't write reviews based off of one bad experience, but this restaurant seems absolutely incapable of following directions. This is the third time that I have ordered a breakfast burrito with no salsa, the receipt says no salsa, but there is salsa in the burrito. Why can't you follow instructions? These burritos are too expensive, I expect it at least made to order.
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Food: 5
Service: 1
Atmosphere: 3
A wonderful little fast food place, amazing burgers l, better than most gourmet burgers. The farmer burger is truly amazing, my favorite burger of all the burgers. And the fried zucchini is incredible and they give you a large zucchini cut into fourths and deep fried, it is perfect!
Service
Dine in
Food: 5
Service: 5
Atmosphere: 4
