Its all over Facebook! That's terrible. You should be ashamed of yourselves 😳
Hi All,
I just wanted to share about an experience I had with a local tent rental company that goes by the name Gourmet in a Pinch/Top Notch Tent Rentals out of Bethel. We reserved our August date initially back in 2019 for 2020 for 60 white resin padded chairs, 11 tables and tablecloths, 60 white napkins, and a high top tent. We canceled, in 2020 and again in February 2021 due to COVID, lost our deposit and rescheduled for 2022.
I checked in with Paul Legault a few weeks from the wedding to ask when he would come by for a site visit, he came out and let us know that he would need to subcontract out the tent because our yard is on ledge. That was fine. I asked him a few days later when we could expect the tables and chairs and if those would be subcontracted he said he was still figuring it out. We had a signed contract for what I stated up above.
The photos below are what we got delivered in addition to only 8 tables. Lucky for us, they were delivered Tuesday for a Sunday wedding. When we saw the chairs were not white resin padded but rusty grey metal with stained tablecloths and napkins, we told Paul that we were not satisfied with the quality and what we received is not what was in the contract. We told him numerous times it was not acceptable and he refused to do anything but apologize that we were not happy. He did not provide the extra tables as he said the tables we got were larger than the ones we requested. We returned everything to the subcontractor before Sunday and told them it was not acceptable who gave us new slightly better linens but did not have chairs. We ended up renting chairs elsewhere. After the wedding we emailed Paul and asked for a refund for the 3 tables we never got and for the chairs that we returned ourselves prior to the actual event. Needless to say, we got no refund and Paul has since stopped responding to our emails. We even sent these photos to Paul and he still refused to do anything to remedy the situation or refund us, proving the quality of items that Top Notch/Gourmet in a Pinch is comfortable renting out for a wedding. I wanted to share with this group so no one made the same mistake as we did signing a contract with this company.
This team recently catered my daughters wedding, it was a weekend event, so they provided us with brunch, barbeque, breakfast and the wedding dinner. To say they were wonderful is an understatement. THe food was excellent, the homemade delights pleased all taste buds, every one of our 190 guests were pleased. Their staff was super nice to all of us, they were neat, clean and very efficient. I would highly recommend this business.
