I understand the establishment closes at 2 & I arrived at 1:15, 45 minutes before closing. They were probably ready to go home & had a long night. I don't belittle that at all. But if the door says they close at 2, I would never in a million years expect to be quite literally THROWN out of the door. Miss Jennifer, larger older lady in charge of security I assume, was VERY rude at the door. She informed me they were closed, even though it was 45 minutes before the posted closing time on the door. I asked to use the bathroom, at which point she put her hand on my shoulder & quite literally PUSHED me out the door. I was completely thrown off by the disgusting & abusive unprofessionalism. So, admittedly & very annoyingly, I knocked on the door (calmly & collected). She opened the door & I tried expressing my discomfort of how she handled me, at which point she put BOTH of her hands on me & that is something I CANNOT understand nor feel like should be allowed. Miss Jennifer has been absolutely unprofessional & dangerous & I quite honestly hope something is done about her behavior. The establishment as a whole has been so accommodating & comforting. Miss Jennifer is a danger to the brand.
Service: 1
I understand the establishment closes at 2 & I arrived at 1:15, 45 minutes before closing. They were probably ready to go home & had a long night. I don't belittle that at all. But if the door says they close at 2, I would never in a million years expect to be quite literally THROWN out of the door. Miss Jennifer, larger older lady in charge of security I assume, was VERY rude at the door. She informed me they were closed, even though it was 45 minutes before the posted closing time on the door. I asked to use the bathroom, at which point she put her hand on my shoulder & quite literally PUSHED me out the door. I was completely thrown off by the disgusting & abusive unprofessionalism. So, admittedly & very annoyingly, I knocked on the door (calmly & collected). She opened the door & I tried expressing my discomfort of how she handled me, at which point she put BOTH of her hands on me & that is something I CANNOT understand nor feel like should be allowed. Miss Jennifer has been absolutely unprofessional & dangerous & I quite honestly hope something is done about her behavior. The establishment as a whole has been so accommodating & comforting. Miss Jennifer is a danger to the brand.
Service: 1
