Good food. Not outstanding.
My chicken was good. Tasty pasta.
We did not order appetizers so a 1 hour wait from being seated until served food.
That's a bit long even in a nice setting.
Meal type
Dinner
Food: 4
Service: 4
Atmosphere: 5
Recommended dishes
Grilled Chicken Breast
Atmosphere and service was better than the food but the food was good not great. The snapper and fish were small filets and not cooked great.
Service
Dine in
Meal type
Dinner
Food: 3
Service: 5
Atmosphere: 5
Recommended dishes
Scallop Appetizer
Advertising as "island to table" - it is not! Seated at 7:30 p.m., almost every seafood option was no longer available...or the options were sourced from Asia or a cold water venue. Even ran out the bread option. Nil was from the island. Our waitress was helpful...used her own wine opener to open our older wine successfully. Venue (and view) were lovely.
Service
Dine in
Meal type
Dinner
Food: 1
Service: 5
Atmosphere: 5
It was our anniversary, and we reserved a table with a view. Check. But after the initial niceties it seemed our waitress forgot all about us. 30 min between appetizers and ordering our main course. Empty glasses. Empty bottle of wine. Finally she came to get our dessert order. 30 min. Some guy we had never seen shows up, plops down our Ganache and disappears w/o a word. We finally had to wave our credit card in the air to get a check. The food was fine, but the service was terrible.
Service
Dine in
Meal type
Dinner
Food: 4
Service: 2
Atmosphere: 3
Your service was on point but the dinner menu change and food preparation was very poor considering what my expectations were. I have dined with you on several occasions and this by far was the worst. Two years ago our family loved the surf and turf special that was served and still talk about how good it was.
This year my family was looking forward to ONE “traditional Christmas meal” and Ocean 362 promised that. Your chef had at least 2 months to plan for this meal. Reservations were made, menus were printed, credit cards were exchanged, forms were signed etc. that highlighted this Christmas Menu. My entire family had studied this menu prior to arrival only to find out it’s not available.
Inexcusable!
Then to make matters worse the actual menu for the night was underwhelming. I did not plan this special meal for my family only to have the choices be so poor. A few of our family members did enjoyed the halibut and chicken.
The steak was poorly prepared (undercooked), the oxtail was awful (swimming in heavy cream sauce). Unfortunately this was the only item on the menu that looked remotely appetizing.
Bottom line is that we would not have made a reservation at your restaurant for Christmas Eve knowing that we would be dining off your “regular “ menu.
Service
Dine in
Meal type
Dinner
Food: 2
Service: 4
Atmosphere: 3
Wait staff wasn’t interested in serving people of color . Very disappointing experience. Fantastic view marred by service with the exception of the bartender and the hostess. Chef is exceptional.
Meal type
Other
Food: 5
Service: 1
Atmosphere: 4
Sunset is early, but worth watching, so skip lunch! The food is five star. Lamb lollipop appetizer followed by the halibut special for him and lobster ravioli for me. Both were incredibly good. Perfect martinis and a great wine list.
Service
Dine in
Meal type
Dinner
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Sauce
Had a wonderful time! Service was excellent- there was a bit of a wait for our burrata appetizer so they provided a bread basket while it was being prepared. Waitress was very attentive and great to talk to! All the food we ordered was delicious.
Service
Dine in
Meal type
Dinner
Food: 4
Service: 5
Atmosphere: 5
Recommended dishes
Seared Ahi Tuna
Short version for the light readers:
3.5 stars for the food
1.5 stars for the service
4 stars for the location and view
And yes, this is already factoring that we’re on island time. I believe in being fair but honest with all my reviews since I use others’ reviews to decide where I spend my time and money as well.
We had a fairly good crab cake appetizer that didn’t have too much filler, but probably too much mayo inside. I’d get it again, but it’s not in my top 25% I’ve ever had. About the time the crab cakes showed, we noticed our drinks had been sitting at the bar for nearly 10 minutes. We watched as she walked up and grabbed other drinks for tables that had ordered after us and finally asked the waitress if they were ours. She quickly grabbed them and apologized, but clearly forgot (very nice waitress, but seemed disorganized and forgetful). After the waitress spilled about 1-2 ounces of my wife’s wine over the outside of her glass (continuing to pour the rest as she did), she apologized and brought back an extra 3 oz while my wife cleaned the mess with the tablecloth. (No clothing was harmed during this.)
My bourbon and Coke seemed awfully weak but I chalked it up to how ice is clearly outmatched after 10 minutes in the direct sun here in paradise. But then our 16-year-old daughter’s puckered face quickly told me that the waitress had given her my drink and I had her plain soda. We quickly switched … it actually didn’t taste much different to me so … I guess one drink it is tonight.
My Caesar salad never showed but it didn’t show up on the bill so maybe they saved me some calories.
Entrées were better than average but, like the app, not great. Short rib ragu and pasta had a good flavor although the short rib was a little fatty; penne arrabiatta got two thumbs up from our daughter (they properly toned down the heat for her, as requested); and finally the Wagyu burger was decent … cooked to medium as ordered, but just not very flavorful.
Lastly, an interesting variation of “key lime cheesecake”, which actually wasn’t cheesecake at all, but had a flavorful key lime pie filling (which is actually what I wanted before she called it “cheesecake”). That is, the little bit that was sitting on top of an incredibly disproportionate stack of graham crust that was quick to get us glances from nearby tables as we struggled to break it down, striking the innocent plate underneath with each blow from our dessert forks.
Overall, no plans to return to Ocean 362 as I think we could have done much better spending this $300 (four of us) at one of the decently stocked grocery stores on the island and making our own versions of same. But the sunset view (over the villas, mind you) were decent. Safe travels!
Service
Dine in
Meal type
Dinner
Finest food on St John though quite hard on your pocket. We loved it. Must try Blackened Red Snapper. I should mention here, that entrees was delayed a bit but the server gave us complementary wine for the delay, we without asking to do so. Excellent service coupled with tasty food.
