trenta black iced tea & lemonade
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Cinnamon Dolce Latte
trenta black iced tea & lemonade
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Cinnamon Dolce Latte
They Give No Fux at this Bux!
The staff is so unapologetically incompetent it is astonishing. From every single drink order needing to be fixed (only to the actual recipe; how can you not know this information?), to exchanging pics and texts while customers are waiting with no orders coming out, to treating customers as though THEY are the @$$h0les for wondering why nobody is working on orders, to "managers" asking customers to go to stand in line for a drink coupon when I already waited an exorbitant amount of time for my order which nobody was working on because they were all too busy on their phones(which they were shamelessly doing right in front of me while I waited patiently ).
What's supposed to happen is this. I order and pay a minimum of $7 for a drink. You make my drink. You're at work, this is what you're getting paid to do. When I look around, confused because nobody is operating the oven, and a barista asks me if I'm waiting for a sandwich and confirms my name, you should then look over and confirm that the sandwich is being made. You do not treat the customer as if THEY are an inconvenience can't see or hear what is (not) happening. After the other baristas finish sharing pictures, decide to finally put your food in the oven(empty store, btw) and finally deliver said sandwich to frustrated customer, DO NOT ask that customer to go back to the register to get a drink ticket. You, as a "manager" should have managed that situation and grabbed the drink coupon as you were approaching me to "apologize for the inconvenience". A good manager would never come over and ask any customer to stand in line or go back to take more of their time to be further inconvenienced. I do not and will not frequent Starbucks anymore because this is more the rule than the exception. I used to work for Starbucks and I know this is not what it was then. I actually cared about my job.
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Food: 2
Service: 1
Atmosphere: 1
They Give No Fux at this Bux!
The staff is so unapologetically incompetent it is astonishing. From every single drink order needing to be fixed (only to the actual recipe; how can you not know this information?), to exchanging pics and texts while customers are waiting with no orders coming out, to treating customers as though THEY are the @$$h0les for wondering why nobody is working on orders, to "managers" asking customers to go to stand in line for a drink coupon when I already waited an exorbitant amount of time for my order which nobody was working on because they were all too busy on their phones(which they were shamelessly doing right in front of me while I waited patiently ).
What's supposed to happen is this. I order and pay a minimum of $7 for a drink. You make my drink. You're at work, this is what you're getting paid to do. When I look around, confused because nobody is operating the oven, and a barista asks me if I'm waiting for a sandwich and confirms my name, you should then look over and confirm that the sandwich is being made. You do not treat the customer as if THEY are an inconvenience can't see or hear what is (not) happening. After the other baristas finish sharing pictures, decide to finally put your food in the oven(empty store, btw) and finally deliver said sandwich to frustrated customer, DO NOT ask that customer to go back to the register to get a drink ticket. You, as a "manager" should have managed that situation and grabbed the drink coupon as you were approaching me to "apologize for the inconvenience". A good manager would never come over and ask any customer to stand in line or go back to take more of their time to be further inconvenienced. I do not and will not frequent Starbucks anymore because this is more the rule than the exception. I used to work for Starbucks and I know this is not what it was then. I actually cared about my job.
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Food: 2
Service: 1
Atmosphere: 1
