Whoever the man is that was working at Noon on Sunday, May 28th 2023 needs to be evaluated as a future employee. I have never encountered such a rude, disrespectful person in any fast food such as him. Because of him you will have high food waste in this store. My son entered that Subway twice to get our order once with only my name, and again with my mobile receipt and name and the employee still refused to give the food to my son. When I went in there I was angry at this point, I told him please give me my food that I sent my son in for. He then tells me I cannot send my son in for the PAID FOR WITH A MATCHING RECEIPT food. I told him I'll send whoever I want to in to get the food that's paid for. He finally gives me my food. When inspecting the food to pass it to my family we realize every sandwich is roast beef, not 3 steak and cheese and a cold cut combo. I went back in to address it and asked for them to be remade and he tells me he can't do that...I'm irate by time, he calls whoever and they tell him to remake them. As he was doing so he opened the sub with his hands (No gloves) and said something under his breath, I then tell him nevermind I want a refund. He calls whoever again and needs whoever to walk him through a refund, which I'm still not sure he did that right. Please train your employees better before you leave them to work by themselves, if allowed to work alone they should know basic reading skills and the difference between steak and roast beef, as well as different sandwiches like a cold cut combo.
Meal type
Lunch
Price per person
$10–20
Horrible employees that are here tonight went in. Noone at counter waited and waited after almost 15 minutes and some girl came around laughing that I was waiting when I told her how long I had been there. I left cause she just kept laughing. Went to Taco Casa was in and out with very nice employees!
