It just gets worse at this location. 10/9/22 @ noon. The staff is clueless, disrespectful and ignorant to good business practices!! This experience is one of the worst I can think of because it was all 3 staff members including the manager. My wife ordered a Triple dip, the response was WHICH ONE, then server went on about roast beef, turkey and pastrami, which did my wife want. My wife pointed out that all 3 meats come on the TRIPLE DIP, hence the name. Servers eyes rolling and whatever the other gestures, manager silently observing. When I ordered A CHEESE STEAK, I was berated as to which, chicken, pastrami or steak, I said the CHEESE STEAK #33,
again I was scolded because I didn't refer to it the way they do inside the store. Well I'm not a TOGOS employee. AGAIN the manager standing observing silently while servers disrespect paying customers. One of the servers told us in a nut shell to shut up we're going to get our sandwiches! All 3 stood laughing when we declined our order, giving thumbs up when I asked how the owner would feel about losing a $50 order? I'm curious how many times a day this happens? Lastly I feel by their behavior there can't be much attention to quality customer service.
I could have gone into much more detail as to each of these servers behaivoir.
I will be sure to pass this on to people I know, I'm a long term Patterson resident.
Thanks in advance for your attention to this matter
Absolutely the Best service always!!I work at greatclips so I'm there alot,Linda the manager is so nice and always just great to say the least!!! All the staff is super friendly. Had the opportunity to meet the new owner Jaz last night as well, so friendly and down to earth,great sandwich also...
Togo's is one of my favorite sandwich places. My hot roast beef sandwich with pepperoncinis and American cheese was satisfying. I had asked for extra chipotle mayonnaise multiple times and still didn't receive a request on my sandwich. The staff was just going through the motions and not friendly at all. IG: SACRAMENTOHONEY
Second time at a TOGO'S do to me being out of State. First impression store was clean an very well lit lots of natural sun light coming in. I did go when they first open. Note this location opens at 10:30 but google maps says 10:00. I had the Mediterranean salad which was one of the best salad's I've had so far. So good that second visit I got it again. My husband got the steak melt which he didn't care for to much on this visit he said bread was way to soggy from juice from the meat. His first visit he got the melted turkey club which he loved. Only reason just 3 stars because the service here is really really slow. Both times we went it was us and one other person and waited a while to get or stuff made to go. If this place was a little faster with service this place could be a gold mine. Some ppl don't have time to wait 20 minutes or longer for a sandwich or salad.
Service
Take out
Meal type
Lunch
Price per person
$10–20
