Arby's Fast food a St. Matthews

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Recensioni
#31 Da 60 a St. Matthews
8.1
356 Revisione
Ambiente
8.1/10
Cibo
8.1/10
Interno
8.1/10
Prezzi
8.1/10
Servizio
8.1/10
Più dettagli
Prezzo & Cucina
$$$ Takeout, Fast Food, American
Tipologia ristorante
Fast food
Recensioni
356 recensioni
Valutazione
Ordinamento
Data
Data da - Data a
Dad went over for the Veterans Day breakfast just to be greeted by rude employees who refused it then made him to seem like and idiot for coming by on a Veterans Day for a Veterans Day deal they advertised. He doesn't really care but shame on Arby’s for advertising something for Veterans then spitting in the face of Veterans for coming to something they advertised! Service Dine in Food: 1 Service: 1 Atmosphere: 1
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Alove
Fonte: google
2
2 years ago
Came to pick up a DoorDash & the lady over the intercom was extremely rude & unprofessional. I understand that restaurants are short staffed because I work at one but I have never took out my anger on a costumer. She totally cut me off & and acted like I was not important MINE YOU the drive thru was completely backed up at the order screen there was no one at eaither window. I did not come off rude or anything but she just started snapping on me as if I did something wrong. Waited on my DoorDash for over 20 minutes ! Very poor service and I WOULD not recommend this restaurant! The lady’s name is yessica the assistant manager!
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Nita M
Fonte: google
2
2 years ago
I went to Arby's at 4975 Shelbyville rd in Louisville, KY and I found a fried bug in my fries. I posted the picture below. You can see the legs of the insect sticking out. I called this Arby's location and a lady picked up. I told her what happened but she was rude and hung up on me. I called the Arbys customer service number 2 times. Each time I waited on hold for awhile but the line automatically hangs up on you after awhile so you never get to speak to a rep. I would have taken the food back to get a refund but I was already at home which was a distance away and I didn't have the time to go back. All I wanted was a refund. I will be writing a letter to the health state department about this. Won't be eating at Arby's anymore.
So happy the Orange Creme shake is back in season. The Buffalo Marketplace Wrap is messy but well worth it. Better have some xtra napkins or wipes, oh yeah & ranch. My other half got the French Dip and didn’t enjoy it at all. The fries were hot & delicious! Service Take out Meal type Other Price per person $1–10
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Kasey Waters
Fonte: google
10
5 months ago
Absolutely love Jessica she was working the window tonight and was amazing!! Food was great too!! But the star of the show was Jessica!! Service Take out Meal type Dinner Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Roast Beef Classic Sandwich
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Lorrywallah
Fonte: google
10
A month ago
Very nice, Arby's. Clean, good staff, good food. Service Dine in Food: 5 Service: 5 Atmosphere: 5
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Jeff Smith
Fonte: google
2
4 weeks ago
Drive thru woman was rude. Food average. Nothing to brag about here.
Cheese steak was pretty good Cheese Burger sucked big time tasteless dry overcooked but was cheap 2 for $5 and even with that won't buy another one 👍✌️😎 Service Take out Meal type Lunch Price per person $10–20 Food: 3 Service: 4 Atmosphere: 4 Recommended dishes Arby's Signature Sandwiches
Service was exceptionally nice. I was not expecting that and it was quite a surprise. Curly fries are having a little different taste than regular ones so it's worth to try. Service Take out Meal type Dinner Price per person $10–20 Food: 4 Service: 5
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Travis Dosso
Fonte: google
2
9 months ago
I haven't been there for three years and will continue to keep it that way. Last time I visited, a drive-thru worker sassed me because I went back for an missed item from my order because she didn't have her listening ears on. I even reported the incident to the corporate office and even got a sincere apology from them. I was aware that the dine-in was closed which is why I went to the drive-thru. How else was I supposed to get my orders correct? This was during the early period of the pandemic.
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