Baskin-Robbins Restaurant a Compton

Proprietario non registrato
Recensioni
#89 Da 157 a Compton
7.5
86 Revisione
Ambiente
7.5/10
Cibo
7.5/10
Interno
7.5/10
Prezzi
7.5/10
Servizio
7.5/10
Più dettagli
Prezzo & Cucina
$$$ Dessert
Tipologia ristorante
Restaurant
Recensioni
86 recensioni
Valutazione
Ordinamento
Data
Data da - Data a
I placed an order for an ice cream cake 2 weeks ago. It was supposed to be ready by 12 noon. Got to the store to pick it up, and was told I had to wait 2 more hours because it wasn’t ready!! So unprofessional and irresponsible. Don’t recommend this place! I’d rather order an ice cream cake from Walmart for half the price! I was charged $39.99 for a large cake that is supposed to feed 10-12 people. This is what I got! A small cake that costs $21.99 that feeds 2-4 people!
avatar
Sarena Vargas
Fonte: google
2
10 months ago
4/21/2023 I was being assisted by cashier Gennifer she was patient & helpful However ,when asked a question about an ice cream flavor( the freezer aren’t properly labeled)…. An employee in a blue shirt came from the back & inserted herself decided to answer very unfriendly tone like it bothered her to answer a simple question : 1 nobody was talking to her. 2 you should’ve just kept icing your lil cake and kept your mouth closed. She has 0 respect for anybody & please correct her lack of interpersonal skills. Because her loud mouth isn’t helping her.
avatar
JANICE SANDERS
Fonte: google
10
7 months ago
The employees at this Baskin-Robbins store are professional, kind, and friendly. Great job guys keep up the great work you are doing.
avatar
Brain Dead
Fonte: google
2
A year ago
if I could give no stars at all I would. Not only did they make the cake look wonky and weird but they also put an entirely different flavor then I had asked for. I was gonna let this mistake go and only bring it to their attention but they were beyond rude and disrespectful, went in calmly and spoke to a worker about this issue and during that moment another employee (Jessica) comes in and barging into this conversation telling me that she made that cake and that she will not be accommodating anything because she spoke to her manager and nothing will be done to her because she felt she did what was right ( mind you she was already being passive aggressive and pointing fingers at me ). She went straight to defending herself rather than giving an apology, all I wanted was an apology and a cake in the flavor I asked. This wasn’t the worst part. I called corporate and they agreed with me that this employee was out of line. A couple of moments after I received yet another call but this time from the manager, this manager (David) was even worse then the rude employee I first spoke to. From the very moment I picked up the call he began to scream at me and speak to me very ill mannerly. I was even willing to bring back the cake because it was practically intact, nobody ate it. I will never be buying from here again. They give Beyond Horrible service. That cake was for my little sisters birthday and I feel horrible because she didn’t like the flavoring at all :/ not only am I mad at them but upset over all because I feel like the cake ruined her day since she absolutely hated the flavoring.
avatar
Latin Martin
Fonte: google
2
4 months ago
Very disappointed with my ice cream cone it was so stale, my heart was so broken 😞
There is Ice cream at Food 4 less and across at RITEAID the prices at this place have gotten extremely high and the employee turnover and customer service worse . I do understand everything has increased but for a smoothie to be the price of a meal is Ridiculous and the service is horrid.
Think they need to be more organized meaning the staff..wait time was horrible.and they where just all behind the counter wondering around like if they where lost.while people where waiting..and I personally think it was just a matter of management . because you shouldn't have to wait so long in line,specially when you have pints of ice cream melting. Not thrilled..first time going there don't think I'll go back..
Second time we come 15 minutes before closing and doors are closed. Employees just look at us without saying a word and ignore us. I understand closing a bit early but 15 minutes early and not even say anything to us. Very bad customer service.
Here on vacation visited this place, Decent. My ice cream tasted weird . Like bleach. Other than that my sisters & nieces ice cream was fine
avatar
Ninasexy21
Fonte: google
2
2 years ago
If you want new flavors or like common flavors, Don’t come here they never have flavors. Always out of stock.
become-owner-bg
Questo ti appartiene?