Yikes! I ordered 6 pc boneless and fries. The fries were cold and no desert heat dry rub as ordered. The door to take out was locked. No forks or napkins in the bag and my ranch was opened on its side about to spill out in the bag. Do people really just not care any more? 2 stars only because the boneless wings were hot an mt dew was crisp.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 2
Service: 1
Atmosphere: 1
BWW is the classic standard wing spot with multiple locations all over town. Fast and generally friendly service, and great pricing. Love that they customize your order, and the flavor range covers everyone's taste preferences.
The wings are fine, the large choice of sauces allows me to find something I'm in the mood for. However, they have serious problems with math.
The last two times I ate in-house, they didn't serve me the wings I ordered. Specifically, both times, I ordered 15 wings and received 12 and 13. I had to tell them each time that they short changed me, whereupon they apologized and brought out the remainder.
I ordered 30 wings to go recently, which comes with six servings of blue cheese, and found out when I got home that I received 29 wings and four servings of blue cheese. I had no chance to ask them to correct this as I was already home so had to live with being short changed. Again.
I don't buy the argument that they serve based on weight, as some people have suggested. The menu specifies the number of wings and dipping sauces you get, not the weight, and if they don't deliver that, they are not fulfilling the order as specified. And besides, the fact that they only gave me four blue cheese instead of six invalidates that argument.
There is no "Orders & Visits" link on that page.
Stop short changing your customers.
Service
Take out
Meal type
Dinner
Price per person
$30–50
Food: 4
Service: 1
My Husband ordered online and I picked up. Wrong wings and didn't know till we got home.!!! If that wasn't bad enough, the quality of my food ( burger and fries, not a Wing fan)was awful. Should have looked at their 3.9 (and going down fast from the other reviews I just read) and went to the BBQ place! Guessing they need management change before that place fails. The only positive thing I can say is the place looks nice.
Food: 1
Service: 2
Atmosphere: 3
