Carrie's Cookies Candy Bakery a Bloemfontein

Proprietario non registrato
Recensioni
#174 Da 697 a Bloemfontein
8.4
5 Revisione
Ambiente
8.4/10
Cibo
8.4/10
Interno
8.4/10
Prezzi
8.4/10
Servizio
8.4/10
Più dettagli
Prezzo & Cucina
$ Bakery
Tipologia ristorante
Bakery
Recensioni
5 recensioni
Valutazione
Ordinamento
Data
Data da - Data a
For the best chocolate cake of your life! Carmens work is outstanding. Not only is she a perfectionist and her cakes too beautiful for words but they also taste divine!!
I went and saw Karmien from Carrie's Cookies & Candy on the 5th of December 2017 - more than 9 months before our big day - Kyle Bouwer Loretta Gers Houghton Meg Houghton and Kimi Bowen Brandt were with me at our first meeting - and we were 100% certain about what we wanted - a 3 tiered - semi naked cake - cut and positioned to appear open (see images) and stuffed with fresh flowers beautifully provided by our amazing florist (R500 worth of fresh stems). Karmien said she had done it before and it wouldn’t be a problem. I saw Karmien twice more before delivery - once to collect the tasters and choose a flavour - and a last time 10 days before the wedding with my Mom - to confirm all the numbers - and again it was confirmed that she herself would be there to decorate the cake and asked for the stems to be at the venue waiting (which they were). When i stepped into our Reception venue to see the details before the guests came in - i was heartbroken - the centrepiece of the desert table was missing - and instead there was this sad cake - which would have been perfect - if it was what we had dreamt of and were promised by the “expert”. Karmien had discarded our floral stems - stuck into already completed arrangements (to the horror of our florist) and cut the roses and stuffed them into our moss boxes (see picture). We have tried to get an apology and explanation from her - and she repeatedly says she delivered what we had ordered - when i got some photos from the photographer - i sent these through to her and she then sent me a photo she had taken and blocked me . I have also found out after the fact that she did more than 6 wedding cakes for that one day . I had also requested a special box of turkish delight as a sentimental gift for my grandmother (this was in a cabinet and only found the next day when they were cleaning) as well as half of our meringues being put in the cabinet - but no one was ever told where they were in case the others were finished . Our wedding was perfect and i wouldn’t change a thing - i just feel like she isn’t willing to own up and admit she underdelivered supremely and maybe someone will see this post and give their business to a small startup bakery and candy maker rather .
Best cake and candy that you will ever enjoy!!! Not only is it the best tasting but everything is always always the most beautiful and up to utter perfection
Exceptional Service !
Great service
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