Chipotle Mexican Grill Restaurant,Fast food a Billerica

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Recensioni
#54 Da 76 a Billerica
6.1
310 Revisione
Ambiente
6.1/10
Cibo
6.1/10
Interno
6.1/10
Prezzi
6.1/10
Servizio
6.1/10
Più dettagli
Prezzo
$$$
Tipologia ristorante
Restaurant, Fast food
Di
If you like Mexican cuisine, then this fast food is worth visiting. According to the visitors' opinions, waiters serve nicely cooked burrito bowl and tasty chicken here. You will be offered good lemonade. Chipotle Mexican Grill is well known for its great service and friendly staff, that is always ready to help you. Democratic prices at this place are good news for its guests. The nice atmosphere will be exactly just what you need after a long working week. But this spot has been rated below average by Google.
Recensioni
310 recensioni
Valutazione
Ordinamento
Data
Data da - Data a
This Chipotle location is the best one. The people that works there always receive you with a loud greeting "Welcome to Chipotle!", they take the orders with enthusiasm and are very generous with the portions. Great management. Service Take out Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Burrito Bowls
This experience wasn’t great. We decided on chipotle because of the new release of the steak veggie fajitas quesadilla from TikTok. When I got my order it had no veggie or vinaigrette which I explicitly ordered. Also my wife’s burrito was really terribly constructed and fell apart completely. This chipotle has disappointed us on 3 separate occasions. Service Take out Meal type Dinner Price per person $30–50 Recommended dishes Burrito & Tacos
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Ms OE
Fonte: google
4
10 months ago
Looks like my food was just thrown in the bowl. They had not cleaned the food area in a while (area too bright for a pic)!and the dining area was gross!! I hope I don't end up with food poisoning. I get that ppl are tired but if it can't be kept clean, it's going to lead to another food poisoning outbreak.
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Lauren Walsh
Fonte: google
2
A month ago
Ordered for collection - bowl was about 1/3 full. I had asked for no rice which seemingly they took to mean no rice and half a spoon of anything else. I could count the pieces of lettuce in the bowl basically. Very disappointed as I normally have a pretty good experience. Seems the customer loses out when it's an order for collection vs in person. Food: 1 Service: 1 Atmosphere: 1
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Nani Marquiz
Fonte: google
2
5 months ago
I actually used to work at this location. I paid a visit recently and nothing has changed, and sadly, none of the negative reviews are exaggerations. I keep getting emails asking for feedback about my work experience there, so I will put them here. I think Chipotle as a brand is amazing with great benefits. But that means nothing when management seems negligent and oblivious to the needs of their staff. When you care about your team, you care about how they are treated from the time they apply. This company lacks investing in the DEVELOPMENT of their workers rather than just filling a spot because that person checks off all the procedural boxes. That process includes weeding out abusive, negligent and power-hungry management. The store manager means well—I think. But a few managers at that location are simply unfit and have, in my opinion, overstayed their time. Why they are still there is quite mind-blowing. That’s why the negative comments aren’t surprising; if you carry issues in your life into your workspace, your colleagues pay an undeserved price and it seamlessly translate over into how you serve your community. As the old saying goes: The fish stinks from the head downward. It’s only a matter of time. I’m sure that if the community petitioned about this location, proper action would be taken to improve. Food: 1 Service: 1 Atmosphere: 1
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Diane Mcinnes
Fonte: google
10
A month ago
First time here. Staff was very pleasant and very busy the whole half hour we were there. They all worked well together and got lots of food out the door. And the food!! We had the Carne asada bowls and they were wonderful. Would definitely recommend!! Service Dine in Meal type Lunch Price per person $30–50 Food: 5 Service: 5 Atmosphere: 4
Whole place is terrible , service is terrible , workers don’t do nothing and can’t even cooperate well . All they do is mess around in the back and smoke. The rice is also undercooked always. Service Dine in Meal type Dinner Price per person $20–30 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes Soft Tacos
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Michael
Fonte: google
2
2 months ago
The fall in quality of Chipotle needs to be studied one day. $21 dollars for a bowl with a side of chip.s. With the majority white rice and a half of scoop of protein served by a crew stoned out of their mind with the manager being mean to their employees. Is this a joke? Chipotle seems to really try to see how bad they can become while customer's will tolerate them. Well today was it for me. After this $20+ dollar meal for a bowl + chips with next to know protein, seeing employees frusturated and unhappy I am DONE! Never again will I eat Chipotle and I look forward to watching this company crumble into bankruptcy because they tried to squeeze their consumer for more and more profits while cutting costs at every corner. Looking forward to watching Chipotle's inevitable demise! Peace!! Food: 1 Service: 1 Atmosphere: 1
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Justin Ordway
Fonte: google
2
3 months ago
I've eaten at this location many times and the service and accuracy of my order has been getting worse. Today there were 2 mistakes in my one burrito order. Two wrong ingredients. My order was to be ready by 12:20 and I picked it up at 12:24. It was already cooled off. The employees here are usually chatting amongst themselves conversationally, ear buds in their ears, totally just doing the minimum customer service they can. This was the last straw. My experience here hasn't been terrible but it has been subpar enough times to not come back. Food: 2 Service: 2 Atmosphere: 3
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Riss
Fonte: google
2
2 months ago
This was by far the filthiest and disorganized chipotle I’ve ever encountered. The two employees were friendly but they had their personal music blaring during my visit, there were chairs scattered everywhere, food all over the tables, trash overflowing, no utensils to grab, trash and food all over the soda fountain/utensil area, etc. I was asked for my name for my order, and I grabbed it off of the shelf, my large queso and chips were missing, they stated that they “had no chips, but that they could provide me with the large queso anyways (which was paid for so I’m not sure why I needed to ask for the queso). I arrive home and open the burrito bowl lid only to learn that my order consisted of rice, protein, and queen, nothing else. I did not receive the corn salsa, guacamole, salsa, lettuce, pico, cheese, or anything else I ordered to top my burrito bowl, I was appalled. The two employees were friendly but this location needs some serious assistance, I’m surprised the board of health hasn’t paid a visit yet.. Would not even want to set foot in the bathrooms based on what the dining area appeared to be. Service Take out Meal type Dinner Price per person $20–30 Food: 1 Service: 1 Atmosphere: 1
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