I ordered the brisket sandwich combo with bbq baked beans as my side. For the sandwich, side and a medium coke I was charged $17.63. The price was fair considering the typical airport markup, and it could have been a whole lot worse. The food was good. Not the best I’ve had but there were a couple of surprises, some pleasant and some unexpected. The brisket itself was smoky and flavorful. The sauce definitely compliments the meat very wrll. It has a slight kick with equal parts sweet, tangy and savory. My only complaint about this sandwich was the meat was held just a little too long in the holding cabinet, causing it to be a little dry. The baked beans offered quite the unexpected surprise though. By the title, one would assume the flavor profile would be sweet and smoky. However, these beans definitely had the flavor of chili. You definitely taste the typical seasonings used in a good texas chili such as chili powder and cumin. Depending on your opinion of chili, this could be either a pleasant surprise or an unpleasant experience. For myself it worked well and balanced things out between sweet and savory. The customer service personnel were welcoming and friendly. I would rate my overall experience a 3.5 out of 5
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 3
Service: 5
Atmosphere: 3
Red hair lady was grumpy. I just asked what is 3 meat plate, she answered and start to prepare before I said yes. I said not yet then she frown.. food and soda are expensive. The guy working over there was nice guy.
Food: 1
Service: 2
Atmosphere: 1
Apparently they're too ashamed of the location in terminal d to even claim it on the map. I went hoping for some adequate Texas barbeque. What I got instead was the dry as sheetrock abomination pictured. Luckily I got some plaster disguised as something called a baked potato casserole so if my flight gets delayed I guess at least I can build some sort of makeshift sleeping quarters. When lonesome cowboys are out on the prairie rending their hearts from their chest, this is why. Please do better.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 1
Service: 4
Atmosphere: 4
I ordered the wings. Watched the guy take them from the frozen box, and put them into frying basket. Also, I watched him cook my fries. So I knew both were freshly cooked and not just sitting there under a heat lamp. Both were good. The wings had a smoked flavor, and the Texas sauce was perfect heat. Plus, this place is down at the end of Terminal E. Their big drink was also a plus!
Food: 4
Service: 5
Atmosphere: 4
Food was made quickly and was hot. Bun was a bit soggy/soft. A bit expensive… but we’ll this is airport food! They did have a handful of bottled beers to wash it down with.
As a Texan, I was offended by what they called "brisket." This dry loaf of shoe leather had to be slathered in bbq sauce to be barely edible. This place might be better suited for people from NY or NJ. It should be illegal in Texas to serve food like this and call it bbq. Pair that with a bowl of bland, flavorless beans (bbq beans had no bbq in them), a piece of stale bread and some overly greasy fries and you might be lucky enough to trick some other sucker into paying $21 to do another review. I authorize future customers to copy and paste this review. It also doesn't show up on google Maps. I had to search for it to leave this review. Hopefully, it saves another Texan from bbq heartache (or heartburn).
Service
Dine in
Meal type
Lunch
Price per person
$20–30
Food: 1
Service: 3
Atmosphere: 2
Recommended dishes
Hand-Cut Fries
I stop at this Dickeys every other month on my way home to Longview, and this is the worst I’ve seen it. There is almost no menu on the screen and a couple retirees ahead of me left because the staff was so unresponsive. My service and food has never been this poor at the airport Dickeys. Tighten up.. Just sayin…
Didn't catch the names of the two individuals working at 17:22 on 12-12-23 but they provided my girlfriend and I with a great experience. Food was made fresh and service was 11/10.
Food: 4
Service: 5
Atmosphere: 4
The food was very good.. but, the customer service was not. I dine in and noticed the female clerk had all the techniques down, but never once said a simple "Thank You" to anyone of her customer nor acknowledge them. Need someone who cares about total services.
Food: 4
Service: 1
Atmosphere: 2
