This location is extremely unprofessional. There are a bunch of kids with no real manager on site. When asked if they had a plain bagel they went out to check and confirmed yes they did. After about 12min of waiting for my order they returned to tell me they did not have any. First off, the fact they confirmed they did and then came back after 10min to say they sold out was frustrating. Second, it took over 20min to get my order. They had not even started my order after 10min. I get that it was busy, but 10 people came and went while I waited. They had ordered in person after I had and still got it before I had. Not at all impressed.
Food: 2
Service: 1
Atmosphere: 1
This dunkin' always has mediocre customer service. Noone looks happy to be there and they can't seem to smile, ever. I go for the drinks and that's it. Even the donuts are getting smaller and aren't as fresh as they used to be.
Food: 3
Service: 2
Atmosphere: 2
The lady that owns most of the locations across Maine tried to sue us for something from a private event, super unprofessional, so don't come here.
Food: 3
Service: 1
Atmosphere: 3
Polite, professional staff. Clean eating area. Bathroom was nice too. They always get my order right here, and give suggestions if they're out of anything.
Food: 5
Service: 5
Atmosphere: 5
My experiences at this location generally vary from good, to not so great, but today was just plain disappointing. Ordering at the drive thru speaker was extremely difficult, I had to repeat everything twice or three times. My coffee was a large iced decaf with 3 butter pecan, 3 cream and cold foam. I got to the window and was pretty sure there was no cream added, but the young man at the window insisted there was cream in it. I had to question the total since I usually get the same order and they’d tried to over-charge me by $3. I leave and take a drink only to find there is definitely no cream and I have been given French vanilla swirl, which unfortunately I don’t like. But I have to get to work, so this is what I have for today. I hope it is at least truly decaf.
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Food: 2
Service: 1
Atmosphere: 1
Small location
Friendly staff
You get what you order
Bathrooms are fairly well kept
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
they hear my voice on drive through and they know exactly everything I want and how I like it down to kinds of drizzle and what size draws for me and my kids drinks. I've really enjoyed alot of the staff over the last year !
Service
Take out
Meal type
Brunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Hash Browns
We had the best experience here. The young lady that took out order in the drive thru was professional but funny to the point we all laughed. When our money was taken we made sure to leave a little something for her. The coffee was amazing , the service was A plus. Good job guys for making it a joy to get a cup of coffee.
Tried to stop for a coffee just before 5:00 PM today. I found that a Tesla had just parked and blocked the Handicapped space. Since driver was just walking to the front door of the store, I called out that she blocked the Handicapped space. Her reply was a very nasty "I own this store and she entered the store with no concern whatever.
