Terrible customer service, disgusting employees. Horrible experience at such a simple place. We ordered 4 small ice cream scoops in bowls (2 Oreo and 2 vanilla) - the person at the counter gave us 2 chocolate and 2 vanilla, so we went back to the counter and said that “so sorry, we asked for Oreo, can you exchange it for the correct one?” The woman, who looked mad even though it was her simple mistake, said no and got the manager. The manager was worse and said that he will not replace it because we touched it lol. While we only stirred it and took one bit to see if it was Oreo, this huge company should have been able to replace a tiny scoop of ice cream. We would normally just let it go, but we were treated so rudely by these people and it was disgusting. We threw out the ice cream and did not order more (obviously) because that is the most ridiculous thing I’ve ever experienced, literally lol. A company like Haagen-Dazs should have no excuse to treat people like this over a scoop of ice cream. My 3 kids were pretty disappointed and it’s such a terrible thing to teach them.
Se convirtieron en mis helados favoritos, super recomendados, su personal de lo mejor todos muy amables y atentos, en especial una señorita qué me atendió, me explico varios helados y sus ingredientes. 👌
Food: 5
Service: 5
Atmosphere: 5
Excelente servicio 100% recomendados, hoy fui a sucursal la isla, aprovechar el 2x1 y probar el pistachio y esta riquísimo, me encanto todo el servicio, hasta las instalaciones muy limpias. Muchas gracias regresaré pronto.
Food: 5
Service: 5
Atmosphere: 5
Fue el mejor helado que e probado en toda mi vida, me hizo olvidar mis problemas y de lo mala que es mi vida y de cómo todo lo que hago me sale mal, también te tratan bien en la recepción, un saludo.
Food: 5
Service: 5
Atmosphere: 5
excelente servicio, los helados más ricos que e probado, los recomiendo muchísimo, muy amables todos
100 % recomendado
Food: 5
Service: 5
Atmosphere: 5
excelente servicio, demasiado ricos su helados, los recomiendo muchísimo, muy amables todos
100 % recomendado
Service
Take out
Meal type
Other
Price per person
$100–200
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Mini Caramel Crunch
Es muy agradable regresar a Häagen-Dazas y encontrarme con el mismo trato amable, sin duda alguna los mejores helados… esperando con ansias para regresar 👏🏽
Food: 5
Service: 5
Atmosphere: 5
