I have had several card issues at holiday. Specifically this location. Went in and prepaid $20 in fuel. Go to the pump, but it wouldn't work. Went back inside. They said my $$ had been credited back and that I needed to call my bank. Called my bank... they stated, "How could it be us, we don't have your card to run it. It's on the gas station. Kept the bank teller on the phone and returned inside. Hopeful with both sides right there, the issue could be resolved. NOPE! Gas station and bank said I was out of luck. During this cluster, I also managed to lock my keys in the car. Long story short, I spent my money and over an hour sitting at this gas station, and I ended up leaving without gas. Everything worked just fine at the next gas station 20min later. Another time, I went in and made a purchase. Returned home... My husband decided he wanted the same, so I returned within 15 minutes to make the same purchase. They had to charge me .01 MORE than I paid earlier because I wasn't allowed to make the same purchase for the same price. I never called my bank on that but have NEVER had that issue prior. Half the time, their chip readers don't work either. All in all, I am less than impressed with Holiday. It's time I travel a little further to a better gas station. Update: it is now Saturday, four days later and the charge remains on my card. The rude attendant assured me it would return to my card within 48hrs. 😒 Will update if it gets resolved Monday.....
Buying beer Lady behind the counter rude told me to "Get the F... Out of here" that is on camera Manager alert! Lady should be fired that is in camera. Interaction happened between 6:50 pm and 7:29 pm Jan. 23 2023. Clerk was unpleasant. manager alert l! Broadwater Ave location Billings Montana. There is of course video. there is of course evidence She has my full name and wants to use that against me privately thinks she owns me. She she should be fired showed her my ID have beer in my fridge for a month unless I have a guest over wants one. That's none of your business either, Broadwater holiday think they are big time for knowing big time James. Lol she probably don't have a driver's license like I do. I was walking. She was rude. Managers Directors look at the video.
