My parents and I are regular customers in this place. We have never had any issues with this restaurant until today. The garlic bread that we ordered was not served separately and left to soak in the mushroom soup. There was barely any garlic spread or parsley on the bread. We called the waiters to ask them what happened as in our previous visits tye bread was well toasted with enough garlic butter on both sides. They insisted that the spread is normally spread on one side only then fumbled blaming one another eventually balming the chef. The waiters then proceded to huddle in a corner and speak to each other regarding the issue. It was a quite the uncomfortable experience. The Japanese curry was a little bland as well. I hope all the issues brought up can be looked into by the management. Not sure if we would like to return to the cafe in view of the services. Sincerely wished things were different as we really liked this cafe and came quite often. What a shame.
Service
Dine in
Meal type
Lunch
Price per person
RM 20–40
Food: 1
Service: 1
Atmosphere: 3
I had the pleasure of dining at James Western Food in Kulim and it was a memorable experience. The Western dishes here are authentic and remind me of the comfort food you would expect from a traditional European kitchen. I tried the grilled chicken and it was seasoned to perfection, with sides that complemented the main dish wonderfully. The portions were generous, giving great value for the price. The ambiance of the place was casual and welcoming, making it an excellent choice for a family dinner or catching up with friends. Service was friendly and the staff made sure we had everything we needed for an enjoyable meal. I will definitely be returning and recommend it to anyone in the mood for hearty Western cuisine.
Service
Dine in
Food: 5
Service: 5
Atmosphere: 5
Tldr; Food has its ups and downs, main dish was good but the sides are really mediocre. Service was quite slow and the environment was just okay. Good for gatherings though as it has the space. Another thing to note is , this branch is pork free, so all of the pork items are unavailable.
I've ordered the mushroom soup with a piece of garlic bread and Mexico Chicken Roll for my lunch. The mushroom soup tasted alright, much the the canned ones, the good thing is the garlic bread is freshly prepared and it's very crunchy and has a good buttery taste, I liked really much.
As for the main fish, Mexico Chicken Roll, the flavouring was good, it features a cheesy filling while being wrap with a layer of checked breast. The chicken itself tasted good as well, but there are a few parts that were too dry, although not to the extent that its unbearable. The sides is the place where I have mixed feelings as it features a salad and fries. The fries were inconsistent at best, some are crunchy and some are mushy. For the salad it's really just a plain salad with mayo dressing.
The environment is bright, spacious and clean. Comfortable to dine in, but I did encounter a fly in the restaurant, just so you know.
As for the service, the service was surprisingly slow. I only received my same water 15minutes after I have submitted my order. My mushroom soup came another 5 minutes and the main dish another 5 minutes after. I think that it's very slow comparing to normal standards.
Food: ★★★☆☆
Service: ★★☆☆☆
Environment: ★★★☆☆
Typical Spending Range: RM15~ RM30/pax
Fantastic crew. Staffs were hardworking, attentive and polite. I'm so impressed by the service given. Manager is doing a great job. I ordered Mexican chicken with mash potato and the taste was just 9/10. Hubs ordered rib eye steak (medium rare) but it came medium well but luckily meat wasn't chewy. Food and drinks were served quite fast despite having full house. 100% would go again and can't wait to try out other food on the menu. Kids friendly and strict SOP adhering that you'll feel at ease here.
Very dirty and got many fly at there the folk also dirty and after we finished lunch drinks also didn't serve yet
Service
Dine in
Food: 1
Service: 1
Atmosphere: 1
Mix grill very nice... Garlic sauce uniq and tasty... Best is black pepper sauce.. I love their chilli sauce own brand.. Mushroom soup highlight here.. Drink I would recommend ice lemon tea... Grill lamb a bit dry but fish was great.. service very good and clean. The sanitise very frequently which is great
Service
Dine in
Meal type
Lunch
Price per person
RM 20–40
One of the best western food in Kulim... Since there are little option in Kulim
Service
Dine in
Meal type
Dinner
Price per person
RM 20–40
Food: 4
Service: 3
Atmosphere: 3
The place is clean and air-conditioned. Service provided was good and food was of average taste. I specifically liked the prawn aglio olio though. A good place for gatherings. The jumbo juice was great too!
As my pic shows, actually both are the same but the waiter did not mention anything at all. So end up Pic 1 is way more super value then Pic 2. Salad got slight sesame oil, kinda weird for me. Mashed potato is dull, need more seasoning. Spaghetti Bolognese is less taste as well. Ok. I MSG I get it. Overall I would Service and food is acceptable. Environment is good. Price is reasonable and affordable. Last but not least no SST AND SERVICE CHARGE.
