Laulie Cakes Bakery a Saint Charles

Proprietario non registrato
Recensioni
#67 Da 220 a Saint Charles
9.0
115 Revisione
Ambiente
9.0/10
Cibo
9.0/10
Interno
9.0/10
Prezzi
9.0/10
Servizio
9.0/10
Più dettagli
Prezzo & Cucina
$$ Bakery
Tipologia ristorante
Bakery
Recensioni
115 recensioni
Valutazione
Ordinamento
Data
Data da - Data a
Tanya Reger
Fonte: google
10
3 weeks ago
Service Take out Meal type Other Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Cupcake
Ray
Fonte: google
10
A month ago
Food: 5 Service: 5 Atmosphere: 5
Service Take out Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
Emily Barker
Fonte: google
10
7 months ago
Laulie’s did my wedding cake and cupcakes. Everything from tasting, delivering, the cake/cupcakes on the day was amazing! They’re priced fairly and make delicious cakes. My brother and sister in law recommend Laulies to me as Laulies also did their wedding cake and cupcakes. I’ll definitely use Laulies again and I would recommend them to anyone!
Teresa Beatty
Fonte: google
10
7 months ago
We had an AWESOME wedding cake and cupcakes made by Laulie Cakes! Everything was done to our specifications and tasted heavenly! Such a wonderful experience all the way through the entire process. I didn't have to worry about anything! Thank you so much!
Anna Nguyen
Fonte: google
10
7 months ago
Posting late but I just wanted to say how happy I am with my baby shower cake I commissioned from Laulie Cakes! It's masterfully done with great attention to detail, great communication, and tastes amazing! It came out SOOO good! They have very reasonable prices especially for the amount of work that goes into making such a cake! Highly recommended!
Laulie Cakes is awesome! They’ve always done an AMAZING job for our daughter and sons various birthdays and events. Very much worth the price.
Bryan Rupp
Fonte: google
8
A year ago
The Laulie Cakes shop is a small one room bakery but what it lacks in size it makes up for in wonderful scent and product. The bakery items look absolutely delicious and the prices are reasonable. A chalkboard on the wall, written in pink, lists all their flavors. One thing to note, if you want to order a cake, order at least one week in advance.
Jesseca Jeffords
Fonte: google
10
11 months ago
Laulie Cakes went above and beyond for my husbands birthday! My family loved the design, I ordered a Chicago Bears themed cake and they did NOT disappoint. The cake tasted amazing (I ordered the marble filling). Prices are great too, will definitely be ordering from them again and I recommend them for all your bakery needs. Thanks Laulie Cakes!
My sister-in-law ordered a smash cake via Facebook from Laulie’s cakes for my nephew’s pictures. She offered to pick up the cake on Monday, even though the pictures were on Tuesday, but she was informed they are closed on Mondays, so I picked the cake up on Tuesday so she could get my nephew ready for his pictures. She called Tuesday morning to confirm it will be ready by 2pm and they said anytime after 2. When I showed up at 2 they said they were still working on it and it would be another 10 minutes because they were having issues icing the cake. While I waited, the staff said that they had baked the cake that morning and cakes just don’t like to be iced on the same day they’re baked. She said that she is probably going to stop taking Tuesday orders because it’s just too difficult to get them ready when having been baked that morning. She mentioned that it had two dowels in it for stability but the cake was still pretty soft and she kept adding more icing. Although the instructions say not to refrigerate the cake, she informed me that I might want to stick it into the fridge because it was so soft. There was not time to refrigerate the cake because the pictures were at 3:30, which she was informed of at the time the cake was ordered. While waiting, I paid for the cake as a surprise for my brother and sister-in-law. The staff made me sign a form that says there will be no refunds if you choose to pick up the cake and something happens to it once it leaves the bakery and they gave me strict instructions on how to transport the cake (drive slowly, have someone hold the cake or place it on a level surface, etc.). They tell you this knowing very well that they are located on Main Street with cobblestone roads. I followed all of the instructions given and took the cake to the picture appointment. When we opened the box, the cake had torn apart from the center (see the picture). You couldn’t even tell it was supposed to be a honey pot. I would understand if the cake had slid to the side due to reckless driving and ruined one side, but this is not the case. The icing on the sides was too heavy for the soft cake and it fell apart from the center exposing the dowel rods. Call me crazy, but I would think a professional bakery would understand how to build a cake and would take the necessary precautions to ensure it does not fall apart. If they were unable to provide a structurally sound cake, they should have never accepted the job. Like I said earlier, my sister-in-law initially offered to pick it up the day before, but they were closed. If they were unable to meet the deadline with a quality cake, they should have turned down the job or at least mention the higher risks with baking the cake the same day. The whole time, the staff kept apologizing for me having to wait but that’s not the issue. I didn’t mind waiting, especially since the building smelled delicious! I’m beyond upset that this impacted my nephew’s 1 year pictures and he didn’t have a cake. I’m guessing this is not even remotely the first time this has happened since they make you sign a waiver saying you can’t get a refund. This was an absolute waste of $54 and it seriously affected the outcome of the pictures since the smash cake was ruined. I’m so disappointed because I was really impressed by the smell and look of the desserts in the building and was going to consider them for a wedding cake next year. EDIT: After receiving zero contact from the company, they blocked me on Facebook. Eventually called the company and received a full refund although the manager claimed to not know anything about the broken cake. I don’t think one simple negative review warrants being blocked on Facebook with no contact, but who am I to say how they run their business.
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