When we ordered, the menu showed 23K for BeerLao . However, the waitress said the price changed to 25K, but no mention of other price changes on other menu items as we ordered.
We calculated all items as we ordered, but when we got the bill, it was substantially higher. Maybe a calculating error on our part, right? (we calculated 326K bill was 389K, we didn't make a fuss, we paid)
After clearing that bill, we moved up a floor to watch the sunset. Again, we calculated what we ordered, and no mention about any menu price changes from the staff. When asking for the bill (second) we calculated 137K but our bill was 159K.
We weren't happy with that, it comes over deceitful and you lose trust. So we paid what we calculated, and nothing more.
They sure seemed to be able to change prices in their system, there's staff enough to change menu prices, at least they should clearly inform the customer.
But they don't bother, and it's not a language issue, since we speak Thai/Laos
So it was a disappointing experience.
Food: 2
Atmosphere: 3
Very noisy, pumping out loud bass beat until midnight. No consideration for anyone trying to sleep in this part of the city. We were in a guesthouse over 1km away and couldn’t sleep due to the pounding music. It’s spoiling the area and you shouldn’t give them any custom until they are less selfish.
the only good thing is the river view. food quality is really below average, ex. grilled pork neck was mostly fat, fried spring roll was like chopped churros, rice was too moist and sticky. the tilapia with soy sauce did not look like tilapia. when we asked if it was the tilapia dish we ordered, they said it was. but when we tasted a bit of it, it was not tilapia at all. when we complained to change it they said we had to pay for it because we already ate some! we asked to see the manager but they said he/she was not around. yes, prices are affordable but it does not mean that the food quality and service should be that cheap.
Service
Dine in
Live music, pretty good food and the boat part of the restaurant leaves in the early evening and goes up stream. Very nice.
Food: 4
Service: 4
Atmosphere: 5
