Noodles and Company Takeaway,Restaurant a Plainfield

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Recensioni
#58 Da 154 a Plainfield
8.2
93 Revisione
Ambiente
8.2/10
Cibo
8.2/10
Interno
8.2/10
Prezzi
8.2/10
Servizio
8.2/10
Più dettagli
Prezzo
$$$
Tipologia ristorante
Takeaway, Restaurant
Di
According to some reviews, chicken are good at this restaurant. Noodles & Company is famous for its great service and friendly staff, that is always ready to help you. 4.3 is what this place received from the Google rating system.
Recensioni
93 recensioni
Valutazione
Ordinamento
Data
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I know a one star is very low but I feel like it is deserved. I waited and watched multiple other orders being made in front of me when I was the only one waiting in the store. I saw workers texting while my food was sitting in front of them. They almost forgot my soup. I paid $18.82 and my Mac had like 4 different noodles with green leafs in it. I’m disappointed I paid so much money for this experience and now I am reasonably upset. Update: I found plastic in my Mac and almost choked. I was contacted by the GM by following the link. I was told they were busy and that’s why the plastic piece happened. They did admit it’s not okay and things happen. I was offered a free entree next time I come in. Was denied a refund for my order because I did not say anything to them directly until today, although I left my review as soon as I got home yesterday. I did not take the “bowl card” because I feel that I was taken advantage of at this location and offered no real resolution. Food: 1 Service: 1 Atmosphere: 1
Quality of the food was decent. However, ordering through the app I was charged $4 to add meatballs to a kids Mac and cheese. Same price as adding to an adult meal and only received 2 meatballs instead of the 5 given to regular meals. Workers didn’t care. Rip off. 2 tiny meatballs for $2 each. Haven’t had this problem at other locations when ordering from the app. Only here. Food: 3 Service: 1 Atmosphere: 1
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kacper123ful
Fonte: google
10
11 months ago
I’m really surprised how good they pastas are cuz it’s a place for lunch not Italian restaurant Perfect place for lunch I have been there 3 times and definitely be back again!!! Highly recommend Service Dine in Meal type Lunch Price per person $20–30
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Greg Ochab
Fonte: google
4
4 months ago
It took them forever to make my pan noodles, which were just ok. I used to love this place but they kept discontinuing my favorite dishes. You could tell that the staff wasn't really enthusiastic about their work (I don't blame them) but that ends up being reflected in the final product. Service Take out Meal type Dinner Price per person $1–10 Food: 2 Service: 1 Atmosphere: 2
My daughter requested Noodles and co for her birthday dinner. She loves when a random noodle or two ends up in her Mac and cheese so I asked the super sweet girl working the register if she could make that happen she said “NO problem!” she Ran to the back and told the cook real quite so it would be a surprise for my daughter. she even threw in a little treat for after dinner! This all made my daughters night! She laughed every bite with all the random noodles! The food was great and the restaurant was very clean. 10/10
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Valerie Ivey
Fonte: google
10
5 months ago
Love, love, love Noodles and Company!! Very good food and great service!! Plus, the app for ordering is not at all confusing!!! Service Take out Meal type Dinner Price per person $50–100 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Potstickers
Really enjoyed the Japanese Pan Noodles with Tofu! Great service and delicious food. Made an online order for pickup, went smoothly.
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Asif Rehmani
Fonte: google
8
3 months ago
Good decent food. Some dishes are better tasting than the others. Spicy Korean beef noodles are my favorite here. Food: 3 Service: 4 Atmosphere: 4
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Ambriee
Fonte: google
4
7 months ago
Placed an order for their pickup window 15 mins before I got there. I pull up there is one person in line not a big deal but then I sit there behind that one car for 12 mins. I decide to call and ask if my order is ready or not because I don’t want it sitting and getting cold while I’m stuck behind someone. The guy who answers says I don’t know if it’s ready I’m busy. I ask if he can check and he says honestly I don’t know what you got and I’m busy then hangs up on me. The lady in front of me finally gets her food and I pull up and they don’t come to the window at all for 6 mins.. customer service at this location is garbage and my food was cold. What a waste of money. Food: 3 Service: 1 Atmosphere: 1
What can one say when after being the first time at that particular location and after a couple of years of not eating at Noodles & Co. the employee taking the orders (around 4:20pm on labor day), decides to give us a rude attitude not even willing to answer questions about newer menu options. The wait was also unacceptable 17-20 minutes for a couple of dishes. When my husband, my baby & myself walked in, we were the only ones at the location; after waiting for order for about 5 min. more customers start walking in & getting orders before we did. Very disappointed & definitely not going back here; moreover, our pad thai was unfortunately tasting a bit too sweet & noodles were more hard than they used to be. I dislike writing reviews, but this experience felt not okay enough to not say anything.
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