Panda Express Restaurant a Spokane Valley

Proprietario non registrato
Recensioni
#219 Da 261 a Spokane Valley
3.2
10 Revisione
Ambiente
3.2/10
Cibo
3.2/10
Interno
3.2/10
Prezzi
3.2/10
Servizio
3.2/10
Più dettagli
Prezzo & Cucina
$$$ Chinese , Fast Food
Tipologia ristorante
Restaurant
Di
Most guests recommend trying good orange chicken, prawns and chow mein. Don't miss the opportunity to drink delicious coffee. Guests don't like biscuits at this fast food. Panda Express is famous for its great service and friendly staff, that is always ready to help you. According to the reviewers' opinions, prices are democratic. Clients who come to this place state that the atmosphere is homey here. But this spot is not highly estimated by Google users who provided it a below average rating.
Recensioni
10 recensioni
Valutazione
Ordinamento
Data
Data da - Data a
Hit and miss.. sometimes one walnut. Sometimes 2. Sometimes 4. Sometimes the orange chicken is hard sometimes it's not. I've never liked the fried rice. Chow mein... sometimes dry sometimes it is not. Bottom line, they are not consistent. Bigger plate too much food. Plate too much food.. bowl is good portion if not a super big eater Service Take out Meal type Dinner Price per person $20–30 Food: 3 Service: 4 Atmosphere: 3 Recommended dishes Chow Mein with Orange Chicken
If I could give zero stars I would. The young lady working there last Saturday night with the headset in was very rude, told us it would be a 15 min wait for almost anything we ordered, when asked, “Well what else to you have that’s ready?” She barked, “We have what we have!” We looked at the bowls of food and there were only two bowls in the entire restaurant that were near full. The rude worker told us we could complain to the manager if we wanted to, but that she had already turned in her two week notice. Also she told us it is Panda’s policy to slow down the cooking at 7pm and at 9:00 to not cook any food unless it is ordered. They are open til 10:00 inside and 10:30 drive through. Didn’t make any sense at all. So you order then they make just enough for your order so you have to wait 15 min she said while they cook just enough for your order. I can’t believe this truly is the policy. The food when it arrived was the WORST I HAVE EVER HAD AT A PANDA EXPRESS! Will not go back to this one! Service Dine in Meal type Dinner Price per person $30–50 Recommended dishes Fortune Cookie
Every time I go to this Panda Express there is an issue. They forgot one of my bowls ON A MOBILE ORDER like, you had time to get it prepared correctly, there was nobody in line either. Once I finally return to get my forgotten food, because they refuse to do refunds, they interrogated me about needing a receipt to prove purchase even though I had spoken to them on the phone and they remembered me on speaker once I got there. It’s pretty ridiculous service and always seems to happen with the night staff.. Manager don’t care either, definitely a pass on this location. Service Take out Meal type Dinner Service: 1
Be careful if you go here. People don't how to do their job correctly. Apparently the guy who wrote my order, didn't write it down correctly nor understood what I wanted. He didn't listen to me very well. Both of my orders had Honey Walnut Shrimp and I told the guy who wrote my order that, but he only put one thing of Honey Walnut Shrimp in the order when both plates were supposed to have it. Then the girl who rang me up had to have an attitude and argued with me about how I had to tell her what I ordered even though she wasn't the one who wrote my order down. Apparently we the customers are now supposed to tell the ones who didn't take our order what we ordered. Now because they didn't listen and screwed up, I had to pay another $7 for something that I did order but he didn't write down for my order. Was having a great day/ night until I went here. How hard is it to listen to your customers and to pay attention to what they want? Market Street is a much better location. They actually listen to people. Food: 1 Service: 1 Atmosphere: 5
Leah
Fonte: google
2
4 weeks ago
My boyfriend and I have come to this location and every time we have gone through the drive thru, the girl taking the order always has the biggest attitude. They always make you seem like such an inconvenience every time you order. The same girl took our order the few times we went. Each time it was the same. My boyfriend would start ordering and she would instantly cut him off saying “is that it?” he would order another thing and “is that it?” So rude and unprofessional. I work fast food and would never talk to someone like that. I get it, people have bad days. But this same girl is always running the drive thru. They weren't busy and it wasn’t closing time either. The food is always good but the service just sucks here. Your only job is to take orders, so do that! Preferably letting someone finish saying their whole order before you cut them off while doing so! We now drive to a farther location to have better service. Food: 4 Service: 1 Atmosphere: 1
Cameron Ruesch
Fonte: google
10
4 months ago
I generally like Panda Express but the last couple times I had gone to other locations I was kind of disappointed. I needed to grab a bite when I was traveling to the area so I pulled in. This was probably the best Panda Express I have been to. The food was really fresh and tasty. But the biggest difference was that the employees were so friendly, and genuinely seemed like they were happy to be there. I liked it so much that I stopped there again a couple days later as I was leaving town. Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Beijing Beef
Rose Horner
Fonte: google
2
7 months ago
Every single time I come to this panda, there is an issue. Whether is be food or service. It’s just the closest one to my apartment. I’ve had orange chicken that tasted burnt, chow mein noodles not being cooked enough, and employees only giving one soy sauce packet for an order of three to-go boxes 😒 or sitting at the drive through speaker for 5 minutes before a worker even notices. Also they apparently think whoever orders chow mein noodles is a rabbit. Who wants to chew on this?? Every time I order chow mein from this location there are 10x more vegetables than noodles, and the vegetables are giant chunks that I have to pick out. Like it’s not hard to pay attention to quality. Service Take out Meal type Lunch Price per person $10–20 Food: 1 Service: 3 Atmosphere: 3 Recommended dishes Plate
I've been eating and getting takeout for a long time, and it has gone down fast. $24 for two bowls that were horrible! Caused me the biggest sore in my mouth because the food was hard and old and burnt-out. I think I have got food poisoning too. Nolonger getting food here. Overpriced and the drive-through ordering is ridiculous. Fix the box so people can order and understand you. Food: 1 Service: 1 Atmosphere: 1
Not even worth it for a star. If there's only zero, that's what I would put on here. The girl who was taking my order was not nice at all. I ordered a cup of juice and requested her not to put so much ice because my little boy would not drink it. But she insisted that that is how it's being made, with much ice. I asked twice and she was very inconsiderate. She was showing very poor customer service. She wasn't friendly at all. She's got a bad attitude! Expectedly, my little boy did not drink much of the juice. It has small amount of juice in the cup and too much ice. He was having brain freeze every sip. It was the worst service! Service Dine in Meal type Lunch Price per person $20–30
I would put a zero star to this panda honestly, they have messed up many of my orders. I have ordered for delivery and now that I have camplaint about it they said next time they see my name they will deny my order… for their mistakes I guess 🤷🏻‍♀️ I guess panda doesn’t care for customer service anymore because his employee G O made sure i knew I am not welcome there. The full story is I ordered online for delivery they messed up my order and didn’t send one plate and when I called they tried to make me go to the store to get it which makes nonsense since I ordered online and I selected delivery because I can’t drive right now… I guess employees don’t know they’re part of a corporation and panda doesn’t really care about them anymore. Now I’m banned from this Panda supposedly because I complaint about my order THEYYYYY MESSED UP NOT ME! He said he would refund my order soon if I don’t see it they will hear me.
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