I had a horrible experience. I ordered at 7:22 pm, I am at Crews Inn Hotel Chaguaramas, 15 minutes away. I let the hotel know I had a pizza coming so the staff knew to keep an eye out for the delivery. Over an hour had passed so I called the restaurant. They said they hadn't started the order yet. Another hour passed and I called the restaurant again. It was now 9:30 and they told me that the driver tried to call me but no one at the hotel saw a driver come into the property. It is a gated area, so clearly, he never showed up. The delivery address and notes said the hotel lobby. The front desk never saw anyone with pizza. Wasted my entire night waiting for a pizza that didn't exist.
Service
Delivery
Meal type
Dinner
Food: 1
Service: 1
Atmosphere: 1
If I could give zero stars I would. Ordered a pizza for delivery and they never delivered. When I called they said they called me several times, funny thing I'm at a hotel. No missed calls, didn't walk into reception. Nothing.
Food: 1
Service: 1
Atmosphere: 1
I'm not one to write reviews, especially negative ones, but I have to share my bad experience with Pizza Boys. We asked for delivery and after almost 1 hour and shortly afterwards the order had not arrived. We called there to find out about the order they said it had already been delivered, then I ask delivered to whom? Then the attendant saw my perplexity and changed the conversation that the order was delivered almost now due to a lot of demand, knowing that they estimate a maximum of 30 to 45 minutes, where I was already in the 90 minutes, knowing that I live 8 minutes away from them. Unfortunately, very, very bad.
Food: 3
Service: 1
Atmosphere: 2
Good location, near the coast. Clean and secure environment. Courteous staff. Decent food options. Limited parking but at least there is wheelchair access.
Service
Take out
Food: 3
Service: 3
Atmosphere: 2
One of the few free indoor play areas for kids, but air conditioning needs to be serviced or updated, as the air is always stale in there. Food is very good for the price, and it's nice to have a few options in one establishment (pizza, chicken, burgers, Chinese food, paninis and coffee etc.)
With the many lumped-in food places in Highland Plaza; Pizza Boys, Church's, Rituals and Wok-n-Roll takes it for the oddest service ever. Everyday you cash out at whoever is available at the registers. Service is edgy... there are about 2 girls for the most whose there that are extremely helpful and sweet, others just move around doing what I don't know. Otherwise, the food is always consistent and good.
