Went out for a nice dinner and ended up having one of the worst experiences I've ever had while dining out. Me and my boyfriend are both vegan and when I called to make a reservation they said that there were vegan options. We get to the restaurant and first thing we saw was that the menu had no specification whatsoever so we couldn't tell apart what we could eat from what we couldn't and when we asked one of the waitresses she acted like she knew what vegan was but ended up point out all the non vegan food instead, acting like she wasn't listening to what we were telling her. After asking another waitress, one that actually listened to us and tried to make our experience a bit less embarrassing than it was already being, they brought us some food with a huge chunk of cream after we very specifically asked for no dairy. Once again the second and best waitress that helped us took it back and made one but this time no cream. The real problem here was the waiting time after we had asked for another set of sushi which took a whole hour to arrive (some other people had arrived a few minutes before and they had full plates after not more than 10 minutes) AND even after all that we got another piece of food that had milk after we had asked the second waitress to, please, try to check if anything had milk or eggs or dairy.
We also left the restaurant smelling like food. The smell was just as unpleasant as the rest of this experience.
Overall terrible experience and due to lack of professionalism and efficiency I would not recommend.
Service
Dine in
Meal type
Dinner
Price per person
€15–20
Food: 2
Service: 1
Atmosphere: 1
I haven’t waited that long in my life for food nowhere. Some of the things that we ordered weren’t brought at all and we had to order it again. Overall, waiting time was about 40-50 mins and once in 20 mins we could receive the appetizers we ordered. Some of the sushi were poorly done and were falling off before you could take them. For one of the order they forgot to put the second part. The staff is not nice and not welcoming, you could see in their attitude that they don’t like to be here. I hope others had better experience here
It's a buffet style restaurant where the price for a lunch is 8.90€. It includes both chinese style food (starters and wok) and sushi itself. The variety isn't too big for each category though, for example there is no temaki and sweet rolls in the menu. However, the quality of the ingridientes was good, rice wasn't too sweet or too sticky, it was just right, fruits and vegetables were all ripe and fresh. There are some downsides which are a small size of the rolls and expensive drinks (1.5€ for 0.5Lwater bottle). Additionally, the interior lacks coziness, it feels too formal for this type of a restaurant and the bathroom needs more cleaning. Overall, a price to quality ratio is good here so definitely recommend visiting this place.
Food ok
60 minute wait is not ok
2 forgotten dishes is not ok
Vegetarian sushi that have only 50% of ingredients stated in menu is not ok
Service
Dine in
Meal type
Brunch
