This place is unreal. I stop at this location alot. Half the time you cant get coffee on a Sunday night cause they gotta clean the coffee machines at the same time. Go in on a Saturday night and you can stand and watch the college kids steal beer from the beer cooler and some don't even try to hide it. I go in today at 1 am order a chicken sandwich with double meat and cheese. I get home and open the sandwich to see this. Charge you all kinds of money for a sandwich to turn around and screw you.
This review is only for the gas pump experience - I didn't enter the store. Overall, it's a solid location - clean, has a good amount of space in the parking lot, and the pump worked well.
The main complaint and reason why this is only 4 stars is because the receipt printed out blank! It needed ink or something!
This is a beautiful Sheetz location. The parking lot is easy to pull into, and I’ve never had any issue finding a parking spot. The store is clean and very well upkept. It’s quick and easy using the made to order screen and the food is delicious. The self checkout process is the fastest and easiest self checkout I’ve ever used.
I ordered food through the mobile app, which most people consider as skipping the line and the waiting. So the app tells me pick up is a 60 minute wait. I'm like okay, taking in consideration it's a Saturday night, drunks getting food, people from parties getting food, etc. The app says pick up time is 2:26 am. At 2:27 am, I ask the guy behind the counter about my order. He says it not ready yet, we'll call your name when its ready. The place was packed, the employees were calling out numbers (which means the order was placed in store) but no names (which would be online or mobile app orders). I'm standing there waiting, at approximately 2:50 am I go to the register to cancel my order and get a refund. So after venting on the clerk, he checks and my order is on the mobile app pick up rack. I advised him they didn't call my name because I was standing there the whole time waiting. So I waited an hour and a half. I got it home, which I literally live 2 minutes away. I ordered a 2 meat platter. The portions of the 2 meats were equivalent to one regular portion, if that, and my food was cold. There is absolutely no reason for this.
I’ve been to so many Sheetz throughout the state, literally I’ve lost count. This has to be the worst Sheetz in the entire state of Pennsylvania. They take forever for MTO food, even if the store is not busy. If the store is busy, and you want MTO you should just go to another store because the drive time and the wait there will probably be less.
Stuff is frequently out of stock (not MTO, store goods). The other day they had no cups for the the fountain drinks. Literally none.
Some days their drink section is full and others it’s alittle lacking. This trip though, literally empty.
This store has been a joke and continues to let me down. I shouldn’t be surprised anymore. Today 8/27/22. Barely any sport drinks (ZERO Gatorade). However if you looked through the doors to the shelves in the walk in cooler they have everything back there, you just can’t go back there to get them (although, you may as well, I doubt they’d notice or care).
Do better Sheetz.
Every time I go here it's worse and worse. They are never stock up. Its always dirty. I feel like they can't do there jobs or there just choosing to not do it. Where is the manager i mean how is she making money when they are all was running out of merchandise for sale there needs to be somebody taking inventory cleaning I mean covid is a real thing.
When you guys are sending milkshakes for delivery, it comes completely open on the top. Driver can spit in it put his finger and no one would ever know. Otherwise I love Sheetz.
The greatest benefit was the convenience of ordering online and picking up from the to-go rack just inside the door. Quick and easy. Now they've removed this rack and you have to HOPE one of the employees behind the line will acknowledge you and get your prepaid bag from behind the counter. Have to wait as they pass in front of you four or five times before they'll look your way. Food is mediocre at best, so without the convenience of easy pick up now, probably won't be ordering food in here again. Not sure why they removed this convenience just to provide lackluster customer interaction instead...
Ashley, was a joy today - pleasure to deal with , even if she had a difficult customer like myself,
Thanks Ashley for making a difference in my difficult stressful day , I appreciate you.
