Starbucks Restaurant,Store,Fast food,Cafe,Bar a West Homestead

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Recensioni
#5 Da 7 a West Homestead
7.9
361 Revisione
Ambiente
7.9/10
Cibo
7.9/10
Interno
7.9/10
Prezzi
7.9/10
Servizio
7.9/10
Più dettagli
Prezzo & Cucina
$$ International
Tipologia ristorante
Restaurant, Store, Fast food, Cafe, Bar
Di
Do not leave without trying perfectly cooked sandwiches. Guests visit Starbucks to order good latte or great tea. Choose between indoor and outdoor seating. Many reviewers consider the staff appealing. Visitors say that the service is terrific here. When you enter this place, you notice the lovely atmosphere. The average rating of this place on Google is 4.2.
Recensioni
361 recensioni
Valutazione
Ordinamento
Data
Data da - Data a
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Zen
Fonte: google
4
A month ago
This location never is accurate about time pick up. The one in target is better in my opinion or even the barnes and noble one. Service Take out Meal type Breakfast Price per person $1–10 Food: 5 Service: 3 Atmosphere: 1
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Lily Sarah
Fonte: google
10
3 months ago
to the select group of people who are saying completely false and rude things, thank you<3 ya’ll make us work harder. to clear some things up, we DON’T deliberately get names wrong or purposefully mess up our name tags, and there’s NO WAY for ingredients to be on a drink ticket and not a receipt!! but, nice try! thanks for saying we should be replaced with parrots, too, i think that’s a great idea. i’d love to see how your drink would turn out!! i hope your hard earned money isn’t wasted on us “toddlers” anymore.🖤
Got there at a very busy time, and my coffee took much longer than estimated by the mobile app. I checked in with Tessa (I think this was the supervisor on duty’s name), and she quickly found my order and made the coffee herself. Her staff clearly has a wide range of experience and skill, and she did a great job communicating with them and redirecting them as necessary. Overall, a great experience in spite of the delayed order. My only criticism of this place is that there should be somewhere to sit on the “pickup” side of the restaurant. I am disabled, and standing for an extended amount of time while waiting for my order was challenging. (And it’s hard not to be in the way because the space has no real structure to it, so no clear path of foot traffic to/from the counter.) Service Take out Meal type Breakfast Price per person $10–20 Food: 5 Service: 5 Atmosphere: 4
Came to this Starbucks for the first time ever to have a business meeting and much to my chagrin, the lobby was closed. Just a handwritten note on the front door to let customers know. If that is the case, I do believe the Starbucks should close for the day. It’s not the pandemic any more to have the inside sitting closed off to the public. Service Take out Meal type Breakfast Price per person $1–10 Food: 5 Service: 5 Atmosphere: 1
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Olivia Dempsey
Fonte: google
10
2 months ago
i used to work here and when i tell you that the staff is busting their butts i mean it. in terms of the complaints about mobile orders coming out before cafe, that’s really not on us. starbucks has a policy that we have to get mobile drinks out in a certain amount of time. For the most part we tried to keep up with cafe orders in the process but because this is a shopping mall with an extensive amount of people coming in at all times of the day, making mobile drinks and cafe drinks can be a lot for only two baristas to handle (which is the amount of baristas working on the bar for the most part). i understand everyone’s frustration in these reviews, but please understand that this store is understaffed with a high volume of orders. the crew is really doing their best!!! Food: 5 Service: 5 Atmosphere: 5
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DAVID DAVID
Fonte: google
10
6 days ago
it was a typical experience at a Starbucks you order something away from to make it and then they bring you your stuff All things considered if I was going to look for a Starbucks if I was in that area well that's the the Starbucks that I would go to Service Take out Meal type Other Price per person $1–10 Service: 5 Atmosphere: 5
Do not order from here if you see a very tall girl and short woman with poorly threaded eyebrows and black hair working. Pretty sure they obscure name tags on purpose because they are so bad at their jobs. Do not put people who are deaf or intellectually disabled at the register. Wrong drink, wrong size, wrong name, added stuff not even on the receipt, very weirdly vindictive and abrasive. Also yes, they can all see that you tip them, they just choose to never acknowledge it or even just take the time to make your order correctly. Do with that information what you will Food: 1 Service: 1 Atmosphere: 1
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chloe harp
Fonte: google
4
6 months ago
I have been to this Starbucks a couple times and it’s usually very busy on the weekends which I understand. However, tonight, I was in the area a little later than usual and I checked on line to see their hours and it said they closed at 9 PM. I walked in at 8:43 with 17 minutes left till close and I was told that they were already closed even though the door was unlocked and I walked in. They asked me if I had mobile ordered which means if I would have mobile order, they would have made my coffee at the same time but since I walked into order in person, they clearly didn’t want to make my order. I have worked in restaurants before and understand trying to clean up and get ready to close on time. However, the hours are the hours for a reason and you should still be trying to serve customers till you are actually closed, and if she would have asked me what I wanted, I simply wanted a black cup of iced coffee which would have taken her less than a minute to make. Service: 1 Atmosphere: 3
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Gary Wenning
Fonte: google
8
3 months ago
It would be wonderful if Starbucks would take care of walk in orders BEFORE mobile orders. Mobile orders are just SITTING here while walk ins are standing & waiting for mobile pickups. Better management of orders is needed.
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Zach B
Fonte: google
2
4 months ago
If you walk in and see a portly woman with interestingly threaded eyebrows, and a very tall, hard of hearing black girl at the register, walk away as fast as you can. They will not only completely scramble up your order beyond belief, but they will also deliberately get your name as wrong as possible to the extent that you don't even know if it's your drink, or someone else's, in addition, you will wait 30 minutes (no joke) for an ironically very simple order, only for it to be the exact opposite of what you paid hard-earned money for despite tipping adequately. Visit on another shift and you'll be fine, these toddlers are typically there during high saturated times (i.e weekends and evenings). Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
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