Tropical Smoothie Cafe Cafe,Fast food a Brunswick

Proprietario non registrato
Recensioni
#29 Da 58 a Brunswick
7.4
107 Revisione
Ambiente
7.4/10
Cibo
7.4/10
Interno
7.4/10
Prezzi
7.4/10
Servizio
7.4/10
Più dettagli
Prezzo
$$$
Tipologia ristorante
Cafe, Fast food
Di
The cooks here prepare tasty chicken wraps, sandwiches and pesto chicken. If you want to try some delicious green smoothies or good coffee, this bar is a decent choice for you. Tropical Smoothie Cafe is famous for its great service and friendly staff, that is always ready to help you. Prices are found low here. As for the Google rating, this place earned 4.1.
Recensioni
107 recensioni
Valutazione
Ordinamento
Data
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1st off let me start by saying this place really disappointed me. I ordered a chicken wrap & my chicken was undercooked & cold. When I told the manager she seemed annoyed & said she can make it again but I had already been waiting almost an hr for everything else . I sat down & attempted to eat the other half of my wrap but that chicken was also raw & was even missing a topping I asked for. At this point I asked for another 1. I sat back down with my family & waited some more. I waited so long I got up to ask the manager how much longer & she became very rude & started raising her voice at me to the point where 2 employees were holding her back. I hope this store has cameras & can see her behavior because she clearly needs to learn proper customer service skills. She says she felt I was rude & I never once cursed or raised my voice at her. I was very calm but a bit upset. I never write reviews but, felt I was treated very poorly tonight & would like to warn other about this place . On top of this she claims she didn't know she charged me a tip I never agreed to which she then offered me a shake instead of refunding me the $. I would've tipped even more if the service provided was appropriate but , I will never come here again . I didn't ask for a full refund because apparently that's not an option at this place . There was a gentleman sitting down eating his food & told me he couldn't beleive her attitude. My husband was outside waiting for me & had to walk in to see what was happening since he saw her arguing with me through the glass windows. Food: 1 Service: 1 Atmosphere: 1
The food was good. I got the turkey-cheddar wrap. My smoothie was also great, I got the kiwi-quencher. Me and my friends went here about 3 days ago. We would definitely recommend this place and would come back if we lived here 😂.
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K P
Fonte: google
8
4 months ago
Service was friendly. Restaurant is clean. Other than the two females working who had extra long hair that wasn’t up everything was good. The blond had hers half up and half down in a hair clip. The other girl had VERY long loose dreadlocks. It’s been a long time since I worked in the restaurant world and back then we had health inspections. Maybe it’s different. Overall, the food was great as it always is.
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Estella Mccoy
Fonte: google
2
4 months ago
I'm not sure what is going on with the Canal RD location, but the last few smoothies I have ordered have not been very good. I typically order the Detox Island Green and the last ones I ordered did not have any flavor to them, it was seriously missing the Ginger, Pineapple and Mango. It was as if someone just put the Kale and Spinach in the blender with water and no ice. If this keeps up, I won't be back. Plus it wasn't busy at the drive through.
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Mike Phillips
Fonte: google
2
6 months ago
Avoid this location. Waited over 45 minutes for two smoothies. Would have simply walked out but had already paid for them on the app. If you ask any employee a question about the status of your order, then expect to be treated with ambivalence and disrespect, or simply ignored altogether. The air of entitlement and superiority rivaled that of a Starbucks Barista. I don't expect the courtesy that Chick-fil-A is known for, but I also did not expect a training ground for the next batch of DMV clerks.
Fantastic service. So we thought they messed up our order, which was fine cuz they were busy and they happily remade it, well turns out we just didn't know what we ordered and mixed our sandwiches. I felt bad for making them remake something they did right in the first place. But they were so happy to make sure it was right that i thought they deserved a review for their labor. SO the staff working around noon on August 11th are the top tier customer service!!!
Wonderful staff this morning. Full of smiles and eager to help. I love that. Food was really good too!
The Thai Chicken Salad is supposed to be made with romaine. That was just bad iceberg lettuce and I wasn't informed of the change. Cilantro wasn't fresh and I had to pick out the brown leaves. Service Dine in Meal type Lunch
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Jake Walker
Fonte: google
2
2 months ago
Waited at the drive tru speaker forever and kept being told to wait. I just left terrible customer service. I don’t blame the employees I blame management Service: 1
Healthy and great taste. Used to be a favorite of mine, but they keep raising their prices AND reducing portion sizes. their loyalty/rewards program could use a massive overhaul. better tasting smoothies than smoothie king and a much better value. UPDATE: 10min+ drive thru, and they took off the best menu item chicken caprese!
become-owner-bg
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