This fast food may please you with nicely cooked bacon, chili and salads. Wendy's is well known for its great service and friendly staff, that is always ready to help you. The cool atmosphere gladdens people and attracts more guests. 4 is what this place received from the Google rating system.
Ive always had a positive experience until today. I had both of my children and i ordered 2 $4 for $4 and got to window and they didnt have my order correct, And said i only payed for 1, althougj i was charged almost 8, so i said well add me another and the rude girl tells me.i have to.go back thru entire drive thru. I had just got out of the hospital lastnight and didnt need this and the other drive thru worker just laughedd when they told her what i needed.
Food: 1
Service: 1
Atmosphere: 1
Everything thing fresh and hot thanks to all the workers not just the cooks and preps the whole staff.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
French Fries
The manager on the night shift allowed a worker to dance and listen to music while serving us and our order was messed up!
Food: 3
Service: 1
Atmosphere: 5
The food is great. The workers are not very nice. I've walked out a few times just because the workers won't acknowledge me being there.
Service
Take out
Meal type
Lunch
Price per person
$20–30
Food: 5
Service: 1
Atmosphere: 4
Actually wasn't a line today at this Wendy"s, and I know why. They changed the menu up. Gone are the normal hamburger line. Now have 3 new offerings, BBQ combo, Bacon combo, and a Peppercorn melt combo.
So I ordered the BBQ combo dbl meat, biggie fries, Lg Diet coke, and a large Chilli. Chik taking the order, started over 2 times before asking me to pull up. New then, order was going to be messed up
Paid my money, looked at the receipt, and sure enough it was wrong. Billed me for a small drink, small fries. So I told them at the next window, the order was wrong. They say Huh.... I repeated my correct order, got a crazy look, then was told, I ordered it wrong. So I say ok, give me my money back, you keep the order. Manager got involved and said they would upgrade at no charge, so I said cool.
They fixed the issue, handing me the order, and said "Have a nice Day". I hollar back, Hold up, where is my dang chilli. And they be like, We sorry, and give me my chilli, by now they got a line at the drive through.
So I get back to work, to eat and "Bam", wait for it ...No DBL meat. I said the hell with it, ate it anyway. The missing meat wouldn't have helped anyway, because it was HORRIBLE....
Only reason they get a 2 stars is because manger did try to fix it.
Ordered a chocolate frosty didn't tell me they didn't have chocolate till I got to the window to pick it up then said they only have strawberry frosty already paid for it so just took it so line could keep moving drive thro
Food: 3
Service: 1
Atmosphere: 2
This place is pathetic. Extremely slow. Terrible customer service. Poorly managed. Sat in drive thru for 45 minutes. No way to leave. They have you trapped. Do yourself a favor… avoid this place!!!
Service
Take out
Meal type
Dinner
Price per person
$10–20
I ordered my single bacon classic combo with mayo, lettuce & tomato as advertised at $10.19. I was charged $10.39. I asked about this and was told that they charged me for a double bacon classic combo. I told them that I didn't order a double bacon classic combo. I wanted the bacon classic combo as advertised for $10.19. They supposedly changed the order. I received my order and was still charged $10.39. They said it was because they gave me a medium sized single bacon classic combo. I showed them where the price was advertised at $10.19 and that the menu clearly states that combos come sized medium. When I got my order it was a single combo with everything on it. I guess that they just give you what they want and then charge you what they want. Shaking My Head!!!
