Very bad n poor service. Not welcoming customer.we sat down
Around 9.25pm.. and search the menu using apss. Unfortunately cannot pay by cash using the aps. N go to the counter stand about 5min nobody entertain us. At 9.43 a a female staf come n said order closed. Can’t received order coz 9.40 last order. No any notice just simply rejected our order.Wow so arrogant.. without any apologies n leave us at the counter just like that.if there is no customer u ‘r trying to find them when u have a lot of customer u ignore them n being so rude.
Service
Dine in
Service: 1
Very bad customer service. They made me wait so long at counter without saying anything as if I’m not visible and this is not the first time. So sunken as well. So is how the cashiers should be?
So annoying to face all these as a customer
Service: 1
ZUS coffee is a chain that has been popping up all over Malaysia! Having seen this minimalistic, cleverly-branded, on the up and up cafe, I decided to give it a try at the Kulai outlet.
The coffee we got- a hot cafe lattè with salted caramel inside it, was amazing. The buttery, sweet, sticky, and phenomenal tasting caramel complimented the latte well. It was served at the right temperature; not so hot that it scalds, not too cold that it’s a turn off. Just warm enough for you to enjoy the caffeine hit!
Pros:
+ Super clean and minimalistic environment. Very quiet as well- might be good for those who want to do some work, or catch up with friends.
+ Ample seating that is comfortable.
+ Diverse menu with a wide variety of good drinks. Don’t expect simple, no-nonsense drinks. They jazz up their classics quite a bit! The names sound very fun.
+ Prices are more affordable than starbucks, for sure.
Cons:
- Uh, location might be a little ulu to be honest. You definitely would be in the area if you drove over here. But there’s ample parking space in front so you don’t have to worry about it.
- Baristas could be more friendly. A little too serious for my liking- that’s just me perhaps. :)
Overall, really enjoyed my coffee break here. Come and try it out!
As one of the ZUS chain stores, it's more spacious while maintaining their modern and simplistic design. The air conditioning is always on full blast, so it gets freezing cold during rain. Have around four sockets for power.
Service
Dine in
Meal type
Other
Price per person
RM 1–20
Food: 4
Service: 4
Atmosphere: 3
some menu they dont have , compare to other zus ive been . but the food has many option more than usual . the staff didnt ask what coffee bean i want . but shes serve me politely . so okay2 jela
Service
Take out
Meal type
Other
Price per person
RM 1–20
Food: 5
Service: 4
Atmosphere: 4
Recommended dishes
Chicken Slice & Cheese Bagel
Coming in zus indahpura is like coming to construction area. Very noisy and the staffs like to bang table and make noise without considering the patrons . I happened to order online two times and my order was wrongly made for the two times . Service and atmosphere are very bad not conducive for chilling
Service
Dine in
Service: 1
Atmosphere: 1
I would like to express my dissatisfaction regarding the service at your outlet. I noticed that the time displayed on the door indicates that the premises are open from 8 am until 11 pm, but I was surprised to see your staff beginning to clean up at 8:45 pm. This created confusion as I had asked one of your staff members who took my order about the closing time, and she mentioned that the last order is taken at 9:30 pm.
My friend and I decided to stay in the premise until 9:30 pm as per the information provided, but during that time, your staff members were cleaning up the premises in a rude manner. They were loudly throwing chairs and playing the radio at a high pitch, which created a disruptive and unpleasant environment. I must note that this is not the first time I have encountered such behaviour at your outlet. We decided to leave the premise at 9.30 pm and continue chatting outside of the shop. And we witnessed that your outlet closes at 10pm.
As customers, we visit your outlet not only to enjoy good coffee/beverages but also to experience a level of professionalism and decent manners from your staff. We value the overall ambiance and service when choosing where to spend our money. Therefore, I kindly request that you address these issues and ensure that such incidents do not recur in the future. Furthermore, if your outlet indeed closes at 10 pm, I urge you to update and correct the text displayed on the door accordingly.
Thank you for your attention to this matter.
Note: I have visited the outlet yesterday 17 July, Monday around 8 pm.
Service
Dine in
Price per person
RM 20–40
Food: 3
Atmosphere: 5
Environment is good,black coffee is tasteless,the blender sound noisy spoil the good enviroment atmosphere.very first time to try this brand,not my cup of coffee.
Service
Dine in
Food: 2
Service: 3
Atmosphere: 3
